710: All About Relationships: Changing Your Mindset for Better Procurement w/ Eric Dulin

Art of Procurement

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The speed of business is accelerating dramatically. Procurement can change how they address challenges and support stakeholders, or they can remain slow to adapt and miss out on key opportunities.

In this week’s podcast, Eric Dulin, Director of Procurement, Digital & Technology at Yum! Brands, shares how he has shifted his mindset throughout his career to focus more on building relationships and approaching procurement with a service-first attitude. He and Philip also discuss Eric’s book, Win-Win-Win: Collaborative Approach to Procurement in the Era of Digital Metamorphosis, pulling out a few quotes that can help procurement professionals reshape the way they work within their roles.

Throughout the episode, Eric uses first-hand lessons to offer transformative truths, including:

The difference between transactional and strategic procurement—and which is better
How ditching the adversarial “sales versus procurement” mindset results in stronger relationships and better wins
The importance of focusing on how procurement helps the buyer and supplier using key fundamentals

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