It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Brad Gross on MSP Contract Essentials | EP72
MP3•Episodio en casa
Manage episode 432320931 series 3530204
Contenido proporcionado por Justin Esgar and Eric Anthony, Justin Esgar, and Eric Anthony. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Justin Esgar and Eric Anthony, Justin Esgar, and Eric Anthony o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
In this episode of All Things MSP, hosts Justin Esgar and Eric Anthony dive into the world of contracts and legal protections for Managed Service Providers (MSPs) with expert attorney Brad Gross from Bradley Gross Attorney at Law. Brad brings over two decades of experience representing service providers, offering invaluable insights on how MSPs can safeguard their businesses through effective contracts. The discussion covers common mistakes MSPs make with their contracts, the importance of addressing day-to-day realities in agreements, and strategies for managing customer expectations. Brad also shares practical tips on how to create service guides that enhance client understanding and facilitate upselling opportunities. Whether you’re an MSP owner or an employee, this episode is packed with actionable advice to help you navigate the complexities of legal agreements and protect your business from potential pitfalls.
83 episodios
MP3•Episodio en casa
Manage episode 432320931 series 3530204
Contenido proporcionado por Justin Esgar and Eric Anthony, Justin Esgar, and Eric Anthony. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Justin Esgar and Eric Anthony, Justin Esgar, and Eric Anthony o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
In this episode of All Things MSP, hosts Justin Esgar and Eric Anthony dive into the world of contracts and legal protections for Managed Service Providers (MSPs) with expert attorney Brad Gross from Bradley Gross Attorney at Law. Brad brings over two decades of experience representing service providers, offering invaluable insights on how MSPs can safeguard their businesses through effective contracts. The discussion covers common mistakes MSPs make with their contracts, the importance of addressing day-to-day realities in agreements, and strategies for managing customer expectations. Brad also shares practical tips on how to create service guides that enhance client understanding and facilitate upselling opportunities. Whether you’re an MSP owner or an employee, this episode is packed with actionable advice to help you navigate the complexities of legal agreements and protect your business from potential pitfalls.
83 episodios
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