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068 Driving ACE Culture Forward: Sabrina Chamblee on Employee Engagement
Manage episode 441416906 series 3427149
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In this engaging episode of The ACE Relocation Nation, host Dan Lammers is joined by Sabrina Chamblee from the corporate office in San Marcos, Texas, to discuss the dynamic culture at ACE Relocation Systems. They dive into how ACE fosters diversity, equity, and inclusion (DEI), creates meaningful moments for employees across various branches, and builds a connected workforce through the ACE Culture Ambassador program. Highlights include the importance of employee-driven initiatives, such as branch-wide pizza parties and charity events, and how these efforts shape ACE's evolving workplace culture. Sabrina also shares her passion for the DEI programs and the exciting vision for ACE's future.
00:00 – Introduction to the episode and guest Sabrina Chamblee.
00:50 – Sabrina’s road trip and how she became an ACE podcast listener.
03:05 – Recording for International Podcast Day.
03:39 – Introduction to the ACE Culture Ambassador program and its role.
05:32 – Explanation of DEI (Diversity, Equity, and Inclusion) and its importance.
07:11 – The role of sales and marketing in supporting DEI initiatives.
09:01 – Bringing ACE culture to life through intentional branch-level interactions.
13:01 – Sabrina’s transition to Texas and thoughts on Texas culture.
17:41 – The vision for ACE's growth and employee mobility in 2025.
18:58 – Reflection on the ACE national pizza party and employee camaraderie.
22:10 – Dan’s upcoming trip to Greece and reflections on travel anxieties.
26:52 – Sabrina’s baseball memories and the significance of AM radio.
30:30 – Fun memories of previous ACE branches in San Marcos, California.
34:15 – What "Doing the Right Thing" means in ACE culture.
38:47 – Empathy in service and the importance of acknowledging ACE’s professional van operators (PVOs).
40:55 – Celebrating Bravo Week and the essential role of ACE's van operators.
42:05 – Planning for CX Week and Breast Cancer Awareness initiatives.
44:13 – Closing thoughts on teamwork, culture, and Sabrina’s first podcast experience.
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