It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Bright Side Radio - Institute Of Customer Service
Manage episode 354153469 series 2082337
Contenido proporcionado por Absolute Clarity. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Absolute Clarity o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
Neil is joined by Pat, Steve and Kelly in a very special edition of Bright side Radio dedicated to the recent announcement of our accreditation by The Institute of Customer Service. Find out why Clarity are the leading TMC on Customer Service, how we have an edge on our competitors and what all this means for future wins and success at Clarity. You've all helped us secure this amazing results, now take the time to listen. Kind regards BSR
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Manage episode 354153469 series 2082337
Contenido proporcionado por Absolute Clarity. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Absolute Clarity o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
Neil is joined by Pat, Steve and Kelly in a very special edition of Bright side Radio dedicated to the recent announcement of our accreditation by The Institute of Customer Service. Find out why Clarity are the leading TMC on Customer Service, how we have an edge on our competitors and what all this means for future wins and success at Clarity. You've all helped us secure this amazing results, now take the time to listen. Kind regards BSR
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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
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