In this month’s episode of The BizLibrary Podcast, we sat down with Matthew Burr, an HR consultant with over 13 years of experience working in HR. Matthew shared some of his insights around interviewing, a topic that many organizations find themselves surrounded by in the midst of the current job market. Matthew gave a few of his key insights – fir…

Welcome back to another episode of The BizLibrary Podcast! We know it has been a while since our last episode, but that's because we have some exciting changes to come! This week, we are so excited to welcome back Thomas Shayon Harrell, a successful L&D professional, whose thought leadership has helped further the knowledge of not only his own work…

Learning retention can be a scary and nebulous concept, especially when studies show that we forget as much as 40% of what we learn within 48 hours! When we look at training budgets, and how rapidly they're rising across the nation, it becomes even scarier that almost half our budget goes to waste just days after a training event takes place. To pl…

This week, we welcome back Katie Miller, who appeared in early episodes to discuss the job search process from a candidate's perspective. Katie presented at ALIGN, our client conference, where she discussed overcoming skill gaps. Skill gaps are the difference between the skills you need your employees to master, and their actual level of mastery. I…

In this episode of The BizLibrary Podcast, we welcome Dr. Jaclyn Brandhorst, a business professor at the University of Central Missouri. Dr. Brandhorst is joining us to discuss crisis communication and its role in modern organizations. We first discuss what it means to be “in crisis” – often we equate the word crisis to a serious issue, but crises …

Thanks for checking out this special episode of The BizLibrary Podcast! This week, we’re hosting our Founder and CEO’s ALIGN 2018 President’s address. Align is our annual client conference, where talented training program managers from around the country to network, learn new strategies to improve their business through training, and learn about th…

This week, we welcomed Dr. Nina G, a keynote speaker, author, comedian, and disability advocate who talked to us about how companies can be more accommodating to employees with disabilities. Nina discusses how sometimes training can be hard to accommodate for - if an individual has dyslexia, writing notes or reading from slides may be impractical. …

This week, we had the pleasure of speaking with Lisa Yankowitz, the workplace educator. Lisa's years of experience in issues ranging from employment law to soft skills training have given her a unique perspective and understanding of workplace issues. Using that experience, Lisa started a company called Ntrinsx, a platform that gives employers pers…

This week, we are joined by Brian Westfall to discuss data collected by Capterra that suggests businesses need to do better at developing their managers. Over 40% of managers responding to Capterra's survey said they received fewer than two hours of managerial training in the past year. S…

This week on The BizLibrary Podcast, we welcome Atif Siddiqi, the CEO and founder of Branch, an app that allows hourly employees to budget, and access their earnings, and offer a way for employees to earn more money by picking up shifts within the platform. Branch has done a lot of research into what causes turnover in hourly employees, and he shar…

The BizLibrary Podcast is back with another episode. This time, we’re discussing how L&D and HR departments can use training to make the merger and acquisition process proceed smoothly. Brand consolidation is a growing trend, and companies will continue to need to grow larger to stay relevant in a globalized marketplace. That said, mergers and acqu…

This week on The BizLibrary Podcast, Hannah and Derek discuss defining and developing job competencies. Competency based training is an effective way to set L&D goals and define behaviors that you’d like to see changed through training. The first step of that, however, is to define these job competencies. Hannah notes that most companies have alrea…

This week on The BizLibrary Podcast, we talked to Susan Daniel about how her organization, Exeter Finance, was able to create an onboarding process that immersed new hires into Exeter’s intentional culture. Company culture can be intentional or accidental. Every company has a culture, but companies with strong cultures intentionally build a culture…

This week on The BizLibrary Podcast, we welcome Hallie Tucker. Hallie is a safety supervisor and program manager at Superior Energy Services, who has developed a great program using data-driven approaches. We talked to Hallie about how she uses data to build a stronger training program. She starts with a framework that most learning and development…

This week, we are excited to bring leadership expert and author Kevin Eikenberry to The BizLibrary Podcast. Kevin brings two decades of experience to the forefront as we explore the differences between the theory and application of true leadership development. Apart from remote leadership, which makes methods like "manage by walking around" obsolet…

Welcome to another episode of The BizLibrary Podcast! Today, we welcome DeeAnna Deane, from Teel Plastics, to discuss how she’s managed to build high-functioning teams in her organization. DeeAnna is very clear that relationships are a key part of building high functioning teams. She started her initiative with the goal of making each team member s…

Succession planning can never be started too soon. When there is turnover in your leadership ranks, if you do not have someone prepared to take over important leadership duties, your organization could be headed for trouble. Hiring from the outside is expensive. Hiring executive level leaders is expensive – a study by The Centre for American Progre…

This week, we welcome another Havens brother - the legendary Matt Havens. Matt's here to talk about customer service, and how customer service is a serious competitive advantage and a key to client and customer retention. We live in a digital age, where exceptional customer service can go viral - and bad customer service can too! To remain in favor…

Welcome back to another great episode of The BizLibrary Podcast! Today, we're talking about one of the most popular subjects in both HR and Learning and Development circles - employee engagement. There's so much information out there about employee engagement, and many organizations struggle with disengaged employees. If you're one of these organiz…

This week, we're delighted to welcome Roberta Matuson from Matuson Consulting, an accomplished author and effective business consulting. We had some questions for Roberta about employee retention; she gave us a formula that is simple but effective: employees want good leadership, purpose, and development. Too often, employers rely on gimmicky benef…

The number one predictor of our happiness is the quality of our relationships. Because most people spend most of their waking time at work, it would follow that our relationships with coworkers are key to human happiness. Often, at work, friction occurs: perhaps an employee wants to ask for a raise, or perhaps criticism intended to be constructive …

This week, we're joined by Tom Braning, BizLibrary's Channel Sales Manager, to discuss the process of choosing the right LMS. With over 14 years in the learning technology business, Tom has gained a strong insight into the industry, and how learning technology can help companies overcome genuine business challenges. Tom identifies a few challenges …

Welcome back to The BizLibrary Podcast! This week, we are joined by Dr. Amy DuVernet to discuss a massive study she conducted with Training Industry. Dr. DuVernet's researcher examined learning preferences, and the role that learning preference plays in the effectiveness of our training efforts. You can find her full report here. We first ask Dr. D…

This week, we welcome Erin Correa from Correa & Associates, a Talent and Development partnership group that helps companies through consulting, coaching, and instructional design. This week, we talked about executive development. This can be a tricky situation for many in L&D; Erin noted that often times, in the c-suite, the word 'development' has …

Talent acquisition is a serious challenge facing most companies today. Traditional recruiting outlets like LinkedIn and Google Jobs are overfished, crowded, and historic unemployment rates only make it more difficult to find your next generation of workplace talent. This week, we are joined by an accomplished recruiter named Adam Hilliard, who talk…

Happy Valentine's Day to all the great listeners of The BizLibrary Podcast! This week, we welcomed back Libby Mullen, the talented L&D manager here at BizLibrary. Things got emotional as we discussed Emotional Intelligence. You may be surprised to learn that emotional intelligence is one of the top predictors of success. That's because the strength…

This week, we welcome Jim Gilkey, the Director of Membership Development at trueU, to discuss changing a company culture. Jim started by defining a company culture: "the shared beliefs or attitudes that drive the behaviors within an organization." The caveat to this concept is that culture can very easily become accidental, meaning a culture that a…

When Thomas Harrell appeared on The BizLibrary Podcast, to discuss the future of L&D, he mentioned that using technology, and technical literacy is the most important skill that program managers should learn to prepare themselves for the future. This week, we welcome Lloyd Brown to talk about great technology program managers can leverage to increa…

In this week's episode of The BizLibrary Podcast, we sit down with Victoria Cason to discuss goal setting in L&D. Setting good goals almost always preceeds success. Victoria made a goal in the fall of 2017 to win an ALIGN award, and through actionable steps, Victoria's program won an award for Program of the Year. To bolster her case for this award…

On this week’s episode of The BizLibrary Podcast, we welcome Cara Austin to discuss launching a new program. Cara Austin an L&D professional working for ClubFit in New York City, New York. Cara tells us immediately that her program was planned and phased out in advance. Her first phase was heavy on communication. First, she met with managers, asked…