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The Compliance Divas Podcast

Leslie Canham, Mary Govoni, Linda Harvey and Olivia Wann

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Our podcast covers current topics such as infection prevention and control, OSHA and HIPAA compliance for dentistry. We discuss the latest regulatory information, answer frequently asked questions and give suggestions for dental practices to make compliance easy and sustainable.The Compliance Divas are a trusted source for consistent, accurate information based upon current guidelines, standards, science, and recommendations.
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What is the one area in every dental office that becomes highly contaminated that we don't usually think about? If you say "sinks", you would be right. In this episode, the Divas discuss splash zones and infection prevention and control. It's an eye opener! Resources: CDC Considerations for Reducing Risk: Water in Health Care Facilities https://bit…
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The California Dental Board has implemented new rules affecting unlicensed and Registered Dental Assistants in CA. These rules have a 1-1-2025 deadline for compliance and our resident expert, Leslie Canham, will explain all of the upcoming changes. Resources: CA Dental Board Statutes and Regulations https://bit.ly/4hgYsO5 CA Allowable Duties of Reg…
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The devastating effects of Hurricane Helene is a sobering reminder that dental practices most have plans in place of how to prepare and respond to this type of emergency. Tune in to Part 1 where the Divas discuss the clinical aspect of dealing with a hurricane emergency. Part 2 will discuss HIPAA considerations. Boil Water Advisory Plan for Dental …
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Recently, OSHA updated the Hazard Communication Standard, which became effective July 19, 2024. What does this mean for your practice? While there will be changes to implement, there is still plenty of time to learn more and prepare. This episode reviews the compliance deadlines and key updates. Updated Hazard Communication Standard: https://www.os…
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Keeping up with the CDC's many changes to its guidance for COVID-19 has been challenging at best. And we have yet another update as of June 2024. In this episode the Divas discuss this update, the current status of COVID-19 occurrence as well as other respiratory viruses. Join us for a lively discussion about protecting patients and the dental team…
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Have you ever "cleaned" the computer keyboard and mouse in your treatment room? Likely it's contaminated, although barriers help, but CDC guidelines state that even barrier protected equipment like computers hardware should be cleaned and disinfected between patients. Divas Discount Code: CompDivas10 2016 CDC Summary of Infection Prevention Practic…
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Social media, such as Tik Tok, Instagram, Facebook and others have become very popular marketing channels for dental practices. Join the Divas for a lively discussion on what we should and shouldn't show on these posts if we want to promote the concept safe oral healthcare to our patients. https://www.thecompliancedivas.com…
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Who better to update dental teams on what is currently happening with respect to infection and control than, our friend and internationally know expert, Dr. John Molinari. Join the Divas as they ask Dr. Molinari about COVID surges, Fifth Disease, Avian flu and more as we kick off Dental Infection Control Awareness Month (DICAM). https://www.thecomp…
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What happens when an ethical dilemma occurs in your practice? In this episode, the Divas highlight ethical and professional responsibility and how to avoid common ethical issues and how to mitigate them if they occur. Resources: ADA Principles of Ethics and Code of Conduct https://bit.ly/3Z9h8IG NY Post - Dental officers laugh as they read cancer p…
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On August 14th, the WHO declared a global health emergency due to the rising cases of Mpox. While this does not mean we heading into another pandemic, it's important to stay up to date. In this episode, the Divas discuss what constitutes a global health emergency, what exactly is Mpox, and how could it impact your practice. CDC Mpox Response: https…
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Did you know that the noises encountered in a dental practice can make dental team members susceptible to the development of permanent hearing loss? Learn which devices and equipment produce the highest levels of sound, and what does OSHA say about exposure to high levels of sound in the workplace. The Divas also discuss methods of protecting again…
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Testing the dental unit water lines is a critical task in infection prevention and control. But how do you test? How often do you test? And, how do you find the time to test the waterlines? The Divas explore the new Fast Check 15 dental unit waterline test and explain the step-by-step protocol to make this task simple to perform. The Divas are join…
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You likely have Patients who are deaf or hard of hearing in your practice. Mis-understanding recommended dental care can lead to poor outcomes. The Divas discuss patient’s rights, the dentist’s obligations, and effective communicate skills. The podcast will address hearing issues that can develop for dental team members exposed to noises in the den…
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Section 1557 of the Affordable Care Act (ACA) is intended to advance health care equity and reduce disparities in health care that may occur through discriminatory practices, or the inability of health care providers to communicate effectively with patients with Limited English Proficiency (LEP). In this episode the Divas discuss what dental practi…
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Sterilization monitoring, known as spore testing, is a key element in quality assurance for instrument sterilization. Join the Divas for a lively discussion about protocols to follow if a spore test fails, comparison of in-office vs. mail testing, developing a mediation plan and much more. Resources: CDC Best Practices for Sterilization Monitoring …
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Earlier this year, Change Healthcare, a division of United Health Group, experienced a security breach that affected many dental practices in the U.S. The Protected Health Information of numerous patients was exposed in the breach. Join the Divas as we discuss how the investigation is progressing, and what dental practices need to know about patien…
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Since the COVID pandemic, online education is every popular. Flexibility and affordability is highly desirable. In-person education remains a valuable component to training. Explore the options and benefits of online and in-person training and CE with the Compliance Divas. Resources: American Dental Association (ADA) - List of State Dental Boards h…
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For 40 years the Organization for Safety, Asepsis and Prevention (OSAP) has been the global leader for the Safest Dental Visit. In this episode, the Divas share updates from the recent conference. And be sure to listen in for OSAP's big rebranding announcement! Association for Dental Safety: https://www.osap.org/ Rebranding video: https://bit.ly/3y…
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By making small changes, you can make a big difference for patients with special needs and their families. Every community has patients with autism, and everyone with autism needs a dentist. In this episode, the Divas share ideas and resources when caring for patients with Autism. Centers for Disease Control and Prevention. (2023, April 4). Data & …
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Chemical Inventory Lists are one of the most misunderstood requirements of OSHA's Hazard Communication List. Is your Chemical Inventory List compliant? Listen in as the Divas explain in more detail. Guidance for Hazard Determination: https://www.osha.gov/hazcom/ghd053107#documentation Haz Com Compliance Directives: https://www.osha.gov/sites/defaul…
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Is using your personal cell phone for work-related tasks possibly a HIPAA violation? This week the Divas discuss the pros and cons of using a personal device for work and what you should do to be compliant. HealthIt: Managing Mobile Devices in Your Healthcare Organization: https://www.healthit.gov/sites/default/files/fact-sheet-managing-mobile-devi…
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Someone Enters your practice who is hostile, angry, making threats and/or brandishing a weapon. What would you do? How can you prepare as a team for a potential situation like this? The Divas discuss recent incidents of workplace violence in dentistry and what every team needs to know to be prepared. It could save your life! OSHA General Duty Claus…
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How would you like to know the results of your dental unit waterlines in 15minutes? No more waiting days to find out if the water you are using during patient care is actually safe for patients. Check out the Sterisil FastCheck15 today! Solmetex: https://solmetex.com/sterisil-product-series/ https://www.thecompliancedivas.com…
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Technology is not only impacting sterilization centers, it's also impacting many lab procedures. This in turn impacts worker safety and compliance. Has your lab undergone a "makeover" recently with newer products and devices? If so, check out this episode of the Compliance Divas. CDC Guidelines: https://www.cdc.gov/mmwr/PDF/rr/rr5217.pdf From Polic…
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Recently, Walgreens was ordered to pay $205,000 in EEOC pregnancy and disability discrimination. This podcast focuses on dealing with pregnant workers, especially clinical personnel such as assistants, hygienists, and dentists who are working hands-on with patients day-to-day. American Dental Association Pregnancy Tips: https://bit.ly/3xEAgmh EEOC …
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Since mid-March, the CDC has issued several health alerts through its Health Alert Network (HAN). The most recent concerns are the increased number of tuberculosis cases in the U.S., a virulent form of meningococcal disease, and Avian Flu' which are all infectious respiratory diseases. Learn what dental teams need to know and how to protect from th…
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Nitrous Oxide (N2O) sedation relieves anxiety and makes dental visits relaxing, even enjoyable. If your practice isn’t utilizing N20 sedation, The Divas provides insights on the many benefits. And for those already using N2O, how confident are you in your maintenance protocols for delivery systems, tubing, and nasal masks? The Compliance Divas are …
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The Divas continue to celebrate Dental Assistant Recognition Week (DARW) this month with Sherrie Busby, EDDA, CDSO, CDIPC from Heartland Dental. Check out this episode to learn about Sherrie's successful career in the DSO world. Sherrie's experience mentoring and training dental assistants across the country will inspire you to continue growing and…
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On March 21, 2024, the CDC issued a health alert through its Health Alert Network, regarding the growing number of measles cases throughout the U.S. The Divas discuss signs and symptoms of measles, the potentially serious effects of measles infections and the potential hazards to members of the dental team. CDC Measles Cases and Outbreaks https://w…
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In an earlier podcast, the Divas discussed the new Corporate Transparency Act that went into effect January 1, 2024. Recently, the constitutionality of this new federal law was challenged in an Alabama federal court. This may leave you wondering if you should comply or not, so don't miss this important update! Cooley Law Firm: https://bit.ly/3IL6L4…
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Learn about OSHA citations issued in dentistry and how you can avoid them. The Divas discuss real violations they have seen so you can avoid costly fines. Be safe by avoiding these bloopers in your practice. Sharps Whistle-blower Boston, Mass. https://www.osha.gov/news/newsreleases/region1/04082015 Top ten OSHA Violations https://bit.ly/3x2KE6U Scr…
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Special guest, Julie Varney, CDA, RDA joins the Divas in honor of Dental Assistant Recognition Week (DARW). March 3–9, 2024 has been designated by the American Dental Assistants Association as the time to acknowledge and recognize this very special, multi-talented member of the dental team. Resources: American Dental Assistants Association (ADAA): …
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Have you ever received a request for patient information from a third party and wondered if it was valid? When and what patient information to share with third parties who request records can be confusing. In this episode, the Divas simplify release of information under the HIPAA Privacy Rule. Treatment/Payment/Healthcare operations: https://bit.ly…
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Preparing and conducting effective safety meetings is critical to maintaining a culture of safety in your dental practice. Boring, ill-prepared meetings lead the team to believe their valuable time was wasted. This episode helps our listeners to prepare and conduct effective meetings that will contribute to your practice's safety and overall succes…
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The Divas take a break from compliance to discuss the importance of being proactive about your health. Our special guest, Dr. Uche Odiatu is beloved in the dental profession as a wellness expert. Join us as he shares his 5 pillars of health. Resources: Dr. Uche's website: www.druche.com Dr. Uche Odiatu - When Less Exercise is More https://www.theco…
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Are you confused in making the determination of whether an individual is an independent contractor or an employee. For example, often a hygienist is misclassified as an independent contractor. The US Department of Labor announced its new final rule providing clarification on classification. Tune into this episode to see if this rule changes the int…
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On January 9, 2024, CAL-OSHA updated the non-emergency COVID-19 standard. Tune in to find out what employers and dental teams need to know about the changes, and what dental teams must do if they have COVID-19 symptoms or test positive for COVID-19. Resources: CAL-OSHA Fact Sheet: Update: COVID-19 Prevention - Non-Emergency Regulation What Employer…
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The Corporate Transparency Act, which took effect on Jan. 1, 2024 is meant to fight financial crimes, such as tax fraud and money laundering through shell corporations. The Act requires businesses and beneficial owners of these businesses to file a report with the Financial Crimes Enforcement Network (FinCEN) by the end of 2024. The Divas will disc…
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The Office of Inspector General (OIG) recently issued an updated General Compliance Program Guidance. This is an important area of compliance that all dental offices need to be aware of. It includes fraud, waste and abuse as well as HIPAA. Tune into this episode to ensure your practice is up-to-date. OIG General Compliance Program Guidance: https:/…
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Join the Compliance Divas for a conversation with Dayna Johnson, Dentrix trainer extraordinaire and founder of Novonee. Dayna shares her expertise with practice management software utilization related to HIPAA and OSHA compliance and data integration. Dayna Johnson's website: https://novonee.com/ https://www.thecompliancedivas.com…
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In recent months, there's been a keen interest in dental unit water lines and the quality of water used in patient care. Another concerning area risk to patients in every dental practice is the back flow that occurs in the evacuation lines. In this episode, the Divas discuss the significance of this risk and offer practical tips and product solutio…
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As we approach the end of the year and embark on the New Year, it's time to ensure we have accomplished key areas of compliance related to OSHA and HIPAA. In this episode, the Divas discuss the top 20 OSHA/HIPAA reminders to help you stay current in your dental practice. Resources: CDC Infection Prevention Checklist https://www.cdc.gov/oralhealth/i…
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The Compliance Divas are committed to highlight only products and services that meet regulatory compliance and CDC Guidelines for Best Practices in Infection Control and Safety. As we come to the end of the year, The Divas want to thank our 2023 Sponsoring Partners by bringing you a recap the products and services they offer to help Dental Practice…
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On Dec. 14, 2023, the CDC issued an alert about respiratory viruses that are rapidly increasing across the U.S., and that immunization for respiratory infections are very low for the 2023-2024 winter season. Find out what dental teams can do to help stop the spread and protect themselves and patients during dental procedures. Resources: CDC Health …
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Christmas time is fast approaching. This episode answers questions on whether or not to serve alcohol at your Christmas office party, how to compensate employees for the holidays and days the office is closed, and a discussion on how to create a Christmas or end-of-the year bonus. Olivia Wann, Esq. blog: https://bit.ly/3RoA4O6 DOL and Overtime-Sala…
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Whether you are looking for an easier way to enjoy hot coffee and not stain your teeth or helping patients with swallowing issue, Sipify is the creative invention that solves those dilemmas. Tune into this episode to meet Alice Stone the creator of Sipify and learn how it can benefit special needs patients as well as saving your smile from stain. S…
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Have you ever thought about the non-patient care items you may touch during a procedure or even the possibility of contaminating yourself when removing contaminated PPE? You may unknowingly be spreading contamination throughout the office. Check out this episode for key reminders, tip, and resources for the entire team. Resources: CDC Guideline for…
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Thanksgiving is around the corner! In this episode, the Divas express their gratitude with special tips for our listeners along with a Thanksgiving trivia question. The trivia question is posed at the end of the podcast with directions to enter for a Divas surprise gift. Happy Thanksgiving! CDC Gratitude Works https://www.buzzsprout.com/1774326/139…
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This timely episode will familiarize you with cyber security in healthcare and how you can minimize your risk against online threats. It's hard to recover financially from a cyber attack. The Divas interview cyber expert, Alex Berta. Tune in to learn how you can help protect your practice! Cybersecurity & Infrastructure Security Agency (CISA)- Cybe…
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Compliance takes many forms. In this episode, the Divas discuss compliance with the requirement to complete an I-9 form on all new hires. Recently, this federal form was updated, so tune in to learn what you should be doing in your practice. U.S. Citizenship and Immigration Services I-9 Update Information: https://bit.ly/46JNXNs New I-9 form downlo…
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