Welcome to AllThingsITSM. This is not a destination focused purely on ITSM, but a site that embraces all things IT and the ways that IT impacts the business both good and bad. From buzzwords like DevOps, Lean IT and the rest, to the latest and greatest in tech tools, service management, project management and best practice frameworks of all flavours. Our goal is to deliver the one destination that has everything you need if you are concerned about the value business gets from IT. So welcome ...
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We chat with Nicole Forsgren from @Chefs about how DevOps is changing life in the IT departments, reducing burnout, improving culture and creating more stable environmentsPor AllThingsITSM
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Chris Pope of #ServiceNow discusses changes in the platform, speeding up adoption and getting past Phase 1.Por AllThingsITSM
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Matt Schvimmer discusses the #ServiceNow App Store its growth in the first year its programs and what’s next.Por AllThingsITSM
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Farrell Hough discusses #ServiceNow’s approach to continuous improvement for customers through transparency, data and adaptation.Por AllThingsITSM
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Terence Chesire of #ServiceNow discussed.Por AllThingsITSM
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David Gagen of #Navvia summarizes the #Know16 Configuration Management Workshop.Por AllThingsITSM
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Christoph Goldenstern of #Kepner-Tregoe discusses Process Improvement Service, Incident Management and Agile and DevOp problems.Por AllThingsITSM
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David Laing of #IDC discusses industrial control systems, embedded systems and environments.Por AllThingsITSM
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Andrew Harsch of #Unisys discusses Supplier Integration and Management (SIAM) and discovery tools.Por AllThingsITSM
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Roy Illsleyof #Ovumdiscusses The difference between ITSM in Europe and the United States.Por AllThingsITSM
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Lupe Clark of #CSAAInsurance discusses how critical thinking techniques help problem resolution.Por AllThingsITSM
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Gene Kim discusses the state of DevOps and the intersection of DevOps and ITSM.Por AllThingsITSM
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Shane Carlsonof #CSCdiscusses digital transformation and bi-modal digital service management.Por AllThingsITSM
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Elinor Klavensof #Forresterdiscusses changing the delivery of IT services for millennials.Por AllThingsITSM
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Dennis Drogseth of #EMAdiscussed CMDB systems making change work in an age of Cloud and Agile.Por AllThingsITSM
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