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Contenido proporcionado por Insurance Tomorrow and Allianz UK. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Insurance Tomorrow and Allianz UK o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
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Curated Questions: Conversations Celebrating the Power of Questions!
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Episode Notes [03:47] Seth's Early Understanding of Questions [04:33] The Power of Questions [05:25] Building Relationships Through Questions [06:41] This is Strategy: Focus on Questions [10:21] Gamifying Questions [11:34] Conversations as Infinite Games [15:32] Creating Tension with Questions [20:46] Effective Questioning Techniques [23:21] Empathy and Engagement [34:33] Strategy and Culture [35:22] Microsoft's Transformation [36:00] Global Perspectives on Questions [39:39] Caring in a Challenging World Resources Mentioned The Dip by Seth Godin Linchpin by Seth Godin Purple Cow by Seth Godin Tribes by Seth Godin This Is Marketing by Seth Godin The Carbon Almanac This is Strategy by Seth Godin Seth's Blog What Does it Sound Like When You Change Your Mind? by Seth Godin Value Creation Masterclass by Seth Godin on Udemy The Strategy Deck by Seth Godin Taylor Swift Jimmy Smith Jimmy Smith Curated Questions Episode Supercuts Priya Parker Techstars Satya Nadella Microsoft Steve Ballmer Acumen Jerry Colonna Unleashing the Idea Virus by Seth Godin Tim Ferriss podcast with Seth Godin Seth Godin website Beauty Pill Producer Ben Ford Questions Asked When did you first understand the power of questions? What do you do to get under the layer to really get down to those lower levels? Is it just follow-up questions, mindset, worldview, and how that works for you? How'd you get this job anyway? What are things like around here? What did your boss do before they were your boss? Wow did you end up with this job? Why are questions such a big part of This is Strategy? If you had to charge ten times as much as you charge now, what would you do differently? If it had to be free, what would you do differently? Who's it for, and what's it for? What is the change we seek to make? How did you choose the questions for The Strategy Deck? How big is our circle of us? How many people do I care about? Is the change we're making contagious? Are there other ways to gamify the use of questions? Any other thoughts on how questions might be gamified? How do we play games with other people where we're aware of what it would be for them to win and for us to win? What is it that you're challenged by? What is it that you want to share? What is it that you're afraid of? If there isn't a change, then why are we wasting our time? Can you define tension? What kind of haircut do you want? How long has it been since your last haircut? How might one think about intentionally creating that question? What factors should someone think about as they use questions to create tension? How was school today? What is the kind of interaction I'm hoping for over time? How do I ask a different sort of question that over time will be answered with how was school today? Were there any easy questions on your math homework? Did anything good happen at school today? What tension am I here to create? What wrong questions continue to be asked? What temperature is it outside? When the person you could have been meets the person you are becoming, is it going to be a cause for celebration or heartbreak? What are the questions we're going to ask each other? What was life like at the dinner table when you were growing up? What are we really trying to accomplish? How do you have this cogent two sentence explanation of what you do? How many clicks can we get per visit? What would happen if there was a webpage that was designed to get you to leave? What were the questions that were being asked by people in authority at Yahoo in 1999? How did the stock do today? Is anything broken? What can you do today that will make the stock go up tomorrow? What are risks worth taking? What are we doing that might not work but that supports our mission? What was the last thing you did that didn't work, and what did we learn from it? What have we done to so delight our core customers that they're telling other people? How has your international circle informed your life of questions? What do I believe that other people don't believe? What do I see that other people don't see? What do I take for granted that other people don't take for granted? What would blank do? What would Bob do? What would Jill do? What would Susan do? What happened to them? What system are they in that made them decide that that was the right thing to do? And then how do we change the system? How given the state of the world, do you manage to continue to care as much as you do? Do you walk to school or take your lunch? If you all can only care if things are going well, then what does that mean about caring? Should I have spent the last 50 years curled up in a ball? How do we go to the foundation and create community action?…
Data Science and the Insurance Industry
Manage episode 244782195 series 2437949
Contenido proporcionado por Insurance Tomorrow and Allianz UK. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Insurance Tomorrow and Allianz UK o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
Insurers have always gathered data to understand the nature of the risks they insure against. However, with such unprecedented volumes of data from new sources now available, and rapid advances in technology, it can be stored and analysed much more quickly than in the past. So what tangible changes will this bring for customers and brokers alike? Nick Hewer presents our discussion with: Andy Roberts – Head of Data for Claims, Allianz Vincent Spruyt - Chief Innovation Officer, at data science company Sentiance Ian Bird - Director of Analytics & Data Services Advisory, Guidewire Software
…
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55 episodios
Manage episode 244782195 series 2437949
Contenido proporcionado por Insurance Tomorrow and Allianz UK. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Insurance Tomorrow and Allianz UK o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
Insurers have always gathered data to understand the nature of the risks they insure against. However, with such unprecedented volumes of data from new sources now available, and rapid advances in technology, it can be stored and analysed much more quickly than in the past. So what tangible changes will this bring for customers and brokers alike? Nick Hewer presents our discussion with: Andy Roberts – Head of Data for Claims, Allianz Vincent Spruyt - Chief Innovation Officer, at data science company Sentiance Ian Bird - Director of Analytics & Data Services Advisory, Guidewire Software
…
continue reading
See acast.com/privacy for privacy and opt-out information.
See omnystudio.com/listener for privacy information.
55 episodios
Todos los episodios
×Welcome back to Insurance Tomorrow! We're kicking off 2025 with a new series and a brand new host, British journalist Vanessa Baffoe. Join Vanessa as she meets with industry experts to explore global business trends and developments, and their impact on the insurance sector. This season, we'll delve into pressing topics such as underinsurance, cyber security, and the key risks affecting businesses of all sizes. Ready to dive in? Hit the follow button so you never miss an episode. See omnystudio.com/listener for privacy information.…
We look back at some of the most significant issues and global trends that we’ve discussed over the past year. We explore how these topics might affect the insurance industry now and in the future. Our host – Steph McGovern – covered everything from autonomous vehicles, the motivation parallels between sport and business, to the risks of lithium-ion batteries for businesses. See omnystudio.com/listener for privacy information.…
Lithium-on batteries have become increasingly common in business and our everyday lives. Although fires caused by these batteries are relatively rare, they can be catastrophic. In this episode, we discover what lithium-ion batteries are, what the risks are, and what happens when lithium-ion batteries catch fire. Discussing how to handle these batteries and what the insurance implications are, our host - Steph McGovern - is joined by: Madeleine Cavanagh, Loss Control Engineering Technical Property Lead, Allianz UK Matt Humby, Senior Technical Consultant, Firechief Global See omnystudio.com/listener for privacy information.…
With the rapid development of eCommerce in the last five years, our latest episode looks at how businesses can keep up with new technology, supply chain disruption, and increasingly demanding customers and how insurers can help businesses stay secure as they evolve. We discuss the future of eCommerce and the next challenges this sector faces with our host - Steph McGovern - who is joined by: Sarah Murrow, CEO, Allianz Trade UK & Ireland Huw Evans, Head of Insurance at KPMG See omnystudio.com/listener for privacy information.…
In another special episode of Insurance Tomorrow, we look at how preparation and how marginal gains can lead to success, inside and outside of the sporting arena. As the proud partners of Team GB and ParalympicsGB, we thoroughly enjoyed talking to Jonny Riall, Head of Performance Services, ParalympicsGB and Helena Rowlands, Olympic and English rugby union player about the relationship between performance and results. See omnystudio.com/listener for privacy information.…
With the Olympic and Paralympic Games just a few weeks away, in this special episode of Insurance Tomorrow, we look at the parallels between sport and business life, and how resilience, marginal gains and thorough preparation can benefit a range of situations, from the trackside to the workplace. As the proud partners of Team GB and ParalympicsGB, we were delighted to welcome ParalympicsGB para cyclist Jody Cundy CBE to chat to our host, Steph McGovern, about his achievements. Jody has represented Great Britain at seven Summer Paralympics winning eight Gold, one Silver and three Bronze medals across swimming and cycling events. See omnystudio.com/listener for privacy information.…
What do brokers need to know? What is it going to take to bring the insurance industry into a new era of trust, climate risk and changing customer behaviours? How can the industry make its products better, and provide cover the that people and companies need? We discuss the future of insurance products and how they will evolve in the next ten years and beyond with our host - Steph McGovern - who is joined by: Nick Hobbs, Chief Distribution Office, Allianz Commercial Huw Evans, Head of Insurance, KPMG See omnystudio.com/listener for privacy information.…
The BIBA conference has a well-earned reputation for showcasing the most influential and inspiring trends for our industry. In our BIBA special episode we discuss the future of customer experience, how brokers drive the insurance sector, and how things could change over the next decade. From personalisation of products to the digital journey our host - Steph McGovern - is joined by: Nadia Cote, MD, Allianz Commercial David Perry, CEO of FSB Insurance Service See omnystudio.com/listener for privacy information.…
Autonomous vehicles or self-driving cars are supposed to be just round the corner, but we’ve been saying this ever since the first episode of Insurance Tomorrow. They may seem like something from science fiction, but a few specialised examples could hit the roads in a few years time. The benefits and implication the technology could bring are huge, but so are the challenges for the insurance industry.. Our host - Steph McGovern - seeks to establish where are we and what are the issues with experts: Alexandra Wyard, Underwriting Director, Allianz Personal Tom Leggett, Vehicle Technology Manager at Thatcham Research See omnystudio.com/listener for privacy information.…
In the last episode of Insurance Tomorrow for 2023, we look back at some of the most significant issues we have discussed over the past year, as we examine some of the most important global trends in the months and years to come and explore how they might affect the insurance industry. Our host - Steph McGovern - discussed the cost of living crisis, the skills shortage, artificial intelligence, and even recorded an episode live at the BIBA conference. See omnystudio.com/listener for privacy information.…
In this episode we look at how the insurance industry can drive the transition to Net Zero, and the importance of ESG for Business. Net Zero is now a well-known phrase, but we ask how we can translate into it with urgency. It’s something Governments can push but business and the insurance industry can help change mindsets and processes. While the transition to net zero can appear like a huge long term task for firms just starting on their net zero journey, our host - Steph McGovern asks what practical things can insurance companies do now to have a positive impact on climate change. She is joined by: Jon Dudenay, Allianz Head of Mid Market Portfolio StearingAnna Valero is a Senior Policy Fellow at the LSE’s Centre for Economic PerformanceJo Goddard, Director, Green & Good Consulting See omnystudio.com/listener for privacy information.…
It seems we have a big problem with financial literacy in the UK. More young people struggle with simple calculations, and a recent survey for Allianz said even adding up basic change was an issue many struggle with. We explore what this means when it comes to buying insurance, why people are so bad at calculating risk, and whether it would help if financial education is changed in schools. To find out why there is a higher concentration of high financial literacy amongst the older generations, and more so for men, our host - Steph McGovern - is joined by: Patricia Pelayo Romero, an economist with Allianz John Jerrin, a Professor of Education and Social Statistics at UCL See omnystudio.com/listener for privacy information.…
Over the past few months we've heard a lot about AI, or Artificial Intelligence. In this podcast we explain how AI can analyse data from various sources such as customer information, accident reports, and policy details. Discussing how AI can help the insurance industry by assessing the validity of claims, calculate payouts, and even detect fraudulent activities, our host - Steph McGovern - is joined by: Dave Carey, Managing Director, Mid-Market, Allianz Ben Gower, an Elixirr Partner See omnystudio.com/listener for privacy information.…
Recorded live in front of a studio audience from the 2023 BIBA Conference in Manchester. Hear some of the most influential speakers in the industry discuss the key issues facing brokers today, from how the cost of living crisis may cause more under insurance to how AI can help the industry fight fraud. Our host - Steph McGovern - is joined by: Colm Holmes, Allianz, Graeme Trudgill, BIBA, Mervyn Skeet, ABI See omnystudio.com/listener for privacy information.…
Allianz Commercial detected £70 million worth of insurance fraud in 2022, an increase of over ten percent on the previous year. This is similar to other fraud upticks, when with each economic downturn, insurers usually see fraud escalate. In this episode we drill into the reasons why, and what can be done to combat the fraudsters. Our guests explain that even though we are in the midst of a cost-of-living crisis, we don't want our honest customers to bear any additional costs from fraudsters. To find out what brokers should be aware of in the insurance fraud space and what can they do to help prevent it, our host - Steph McGovern - is joined by: James Burge, Head of Counter Fraud, Allianz Ursula Jallow, Director of the IFB See omnystudio.com/listener for privacy information.…
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