Weekend Conversations: Putting Customer Experience First

Elevate with Robert Glazer

Read the post discussed in this episode: Hostility & Hospitality (#467)

44:09

When a young Eva Kollisch arrives as a refugee in New York in 1940, she finds a community among socialists who share her values and idealism. She soon discovers ‘the cause’ isn’t as idyllic as it seems. Little does she know this is the beginning of a lifelong commitment to activism and her determination to create radical change in ways that include belonging, love and one's full self. In addition to Eva Kollisch’s memoirs Girl in Movement (2000) and The Ground Under My Feet (2014), LBI’s collections include an oral history interview with Eva conducted in 2014 and the papers of Eva’s mother, poet Margarete Kolllisch, which document Eva’s childhood experience on the Kindertransport. Learn more at www.lbi.org/kollisch . Exile is a production of the Leo Baeck Institute , New York | Berlin and Antica Productions . It’s narrated by Mandy Patinkin. Executive Producers include Katrina Onstad, Stuart Coxe, and Bernie Blum. Senior Producer is Debbie Pacheco. Associate Producers are Hailey Choi and Emily Morantz. Research and translation by Isabella Kempf. Sound design and audio mix by Philip Wilson, with help from Cameron McIver. Theme music by Oliver Wickham. Voice acting by Natalia Bushnik. Special thanks to the Kollisch family for the use of Eva’s two memoirs, “Girl in Movement” and “The Ground Under My Feet”, the Sophia Smith Collection at Smith College and their “Voices of Feminism Oral History Project”, and Soundtrack New York.…

hace un año 52:58

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On a new episode of Weekend Conversations on the Elevate Podcast, host Robert Glazer and producer Mick Sloan discuss two contrasting leadership approaches. First, they discuss Vail Resort's management of their ski properties, which has been criticized heavily by their community partners, employees and customers. Then, they discuss the Savannah Bananas' commitment to maximizing the positive experience of their fans, and why that approach has made the team so successful.

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473 episodios

#Business #Robert Glazer #Entrepreneur #Bestselling Author

Elevate with Robert Glazer

Weekend Conversations: Putting Customer Experience First

Elevate with Robert Glazer

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published hace un año

MP3•Episodio en casa

Read the post discussed in this episode: Hostility & Hospitality (#467)

Learn more about your ad choices. Visit megaphone.fm/adchoices

473 episodios

#Business #Robert Glazer #Entrepreneur #Bestselling Author

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Elevate with Robert Glazer

1
Weekend Conversations: How To Talk About The Looming AI Revolution 1:02:20

hace 1 day1:02:20

1:02:20

On a new episode of Weekend Conversations on The Elevate Podcast, host Robert Glazer and producer Mick Sloan discuss the looming AI revolution and the massive disruptions it will cause to our work and lives. Robert and Mick discuss how people need to prepare for the AI-oriented future and, most importantly, how to prepare teenagers and young adults to compete in an AI-dominated economy. Learn more about your ad choices. Visit megaphone.fm/adchoices…

Elevate with Robert Glazer

1
Elevate Classics: Ingrid Fetell Lee on the Leadership Purpose of Creating Joy 41:27

hace 4 días41:27

41:27

Ingrid Fetell Lee is an expert on how the design of our environment profoundly impacts our lives. In a world where productivity and functionality are critical to design, Ingrid has discovered the power of designing spaces that bring joy into people’s lives and change their experiences in the process. Ingrid is the author of Joyful , and the founder of the website The Aesthetics of Joy, she empowers people to find more joy in life and work through design. Her immensely popular TED talk “Where Joy Hides and How to Find it” has been viewed more than 17 million times . On this classic episode, Ingrid joined host Robert Glazer on the Elevate Podcast to talk about the power of effective design, the leadership value of creating joy and much more. Learn more about your ad choices. Visit megaphone.fm/adchoices…

Elevate with Robert Glazer

1
Elevate Classics: Don Yaeger on Leadership Lessons from John Wooden and Other Sports Legends 50:41

hace 6 días50:41

50:41

Don Yaeger has built a career on sharing leadership stories from luminaries like basketball coach John Wooden, Hall of Fame football player Walter Payton, and dozens of other world class coaches and athletes. He is an award-winning keynote speaker, business leadership coach, and the author or co-author of eleven New York Times bestselling books, including John Wooden’s A Game Plan For Life. Prior to his leadership coaching career, Don was a celebrated journalist, covering presidential candidates, Olympic athletes, sports legends and more. On this classic episode, Don joined host Robert Glazer on the Elevate Podcast to discuss the lessons he’s learned in his career, the difference between great performers and great coaches, and more. Learn more about your ad choices. Visit megaphone.fm/adchoices…

Elevate with Robert Glazer

1
Weekend Conversations: Fix Problems Now or Face Them Later 48:28

hace 9 días48:28

48:28

On a new episode of Weekend Conversations on the Elevate Podcast, host Robert Glazer and producer Mick Sloan discuss the importance of fixing problems when they occur, rather than delaying them. Episode Links Friday Forward - Dongle Story (#472) Learn more about your ad choices. Visit megaphone.fm/adchoices…

Elevate with Robert Glazer

1
Elevate Classics: Rock Thomas on Principles-Based Leadership 48:54

hace 11 días48:54

48:54

Rock Thomas is the founder and CVO of Rock Thomas International, an organization that coaches others to achieve peak performance, and unlock their full potential. He is a serial entrepreneur, a bestselling author, a world-renowned speaker, and the host of the I Am Movement podcast. Rock joined host Robert Glazer on the Elevate Podcast to talk about starting movements in others, growing up on a farm in Canada, building multiple businesses and coaching others to success. Learn more about your ad choices. Visit megaphone.fm/adchoices…

Elevate with Robert Glazer

1
Amanda Ripley on Changing Education and Building Resilience 58:54

hace 13 días58:54

58:54

Amanda Ripley has extensively studied anti-fragility and resilience. She is an investigative Journalist of three books, including High Conflict, The Smartest Kids In The World and a her latest, The Unthinkable: Who Survives When Disaster Strikes, and Why. She has reported for The Atlantic, Politico, the Washington Post, Time Magazine and other outlets, and her work has helped Time win two National Magazine Awards. Amanda joined host Robert Glazer on the Elevate Podcast to discuss reforming the education system, building resilience, and much more. Learn more about your ad choices. Visit megaphone.fm/adchoices…

Elevate with Robert Glazer

1
Weekend Conversations: Jalen Hurts' Journey of Resilience - Plus, Super Bowl Ad Recaps 55:19

hace 16 días55:19

55:19

On a new episode of Weekend Conversations on the Elevate Podcast, host Robert Glazer and producer Mick Sloan discuss backstory of Super Bowl MVP Jalen Hurts and the lessons his story offers for building resilience and embracing struggle. Then, Robert and Mick dig into the notable trends from the Super Bowl commercials and what they say about the future of business. Episode Links Friday Forward - Hurts First (#471) Learn more about your ad choices. Visit megaphone.fm/adchoices…

Elevate with Robert Glazer

1
Elevate Classics: Top Leadership Thinker Dan Rockwell 43:43

hace 18 días43:43

43:43

Dan Rockwell is one of the world’s most prolific and insightful thinkers on leadership. He’s a former entrepreneur, consultant, world-renowned speaker and creator of Leadership Freak , a top leadership blog that has 450,000 subscribers around the world. Named the #1 Most Socially Shared Leadership Blog on the Internet, Leadership Freak features daily wisdom on how leaders can improve, make life better for those around them, and be a positive force in the world. Dan joined host Robert Glazer on the Elevate Podcast to talk about his life as a speaker, leader and writer, and to share how leaders can grow and help others. Learn more about your ad choices. Visit megaphone.fm/adchoices…

Elevate with Robert Glazer

1
Charles Duhigg on The Power of Habit and Supercommunicators 45:41

hace 20 días45:41

45:41

Charles Duhigg is a Pulitzer Prize–winning investigative journalist and the bestselling author of three books: The Power of Habit , Smarter Faster Better and his latest, Supercommunicators , which was published this year. Charles is a winner of the National Academies of Sciences, National Journalism, and George Polk awards, and he currently writes for The New Yorker and several other publications. Charles joined host Robert Glazer on the Elevate Podcast to talk about habit formation, how to become an excellent communicator, and much more. Learn more about your ad choices. Visit megaphone.fm/adchoices…

Elevate with Robert Glazer

1
Weekend Conversations: Catching Lightning In A Bottle 45:06

hace 23 días45:06

45:06

On a new episode of Weekend Conversations on the Elevate Podcast, host Robert Glazer and producer Mick Sloan discuss the concept of catching lightning in a bottle--big successes that come from perfect timing or luck and cannot be replicated. They use the example of Dollar Shave Club's viral debut ad from 2012, which many companies tried and failed to emulate, and talk about how leaders should approach recreating their biggest hits. Episode Links Friday Forward - Bottled Lightning (#470) Dollar Shave Club Ad from 2012 Learn more about your ad choices. Visit megaphone.fm/adchoices…

Elevate with Robert Glazer

1
Elevate Classics: Gino Wickman on EOS, Traction and When To Start Your Own Businesss 53:48

hace 25 días53:48

53:48

Gino Wickman is one of the most influential thinkers in the entrepreneurial ecosystem. He is the founder of EOS Worldwide and the creator of the Entrepreneurial Operating System, a practical method for helping companies achieve greatness. He has delivered over 1900 trainings to help companies implement EOS into their organizations and has transformed thousands of businesses with his work. He is the author of multiple bestselling books, including Traction, Rocket Fuel and his latest, Entrepreneurial Leap . In this classic episode, Gino joined host Robert Glazer to talk about how to get great alignment in a business and when to know when to take the entrepreneurial leap. Learn more about your ad choices. Visit megaphone.fm/adchoices…

Elevate with Robert Glazer

1
Dr. Jordan Grumet on Investing In Your Life's Purpose 48:43

hace 27 días48:43

48:43

Jordan Grumet also known as Doc G, is a physician turned financial expert and author. A former hospice doctor, his exposure to the reflections of people at the end of their lives prompted him to pivot into the world of personal finance, where he helps people align their financial decisions with their life purpose. Jordan is the author of the acclaimed books Taking Stock and The Purpose Code, publishes a popular blog on finance and fulfillment, and hosts The Earn & Invest Podcast . Jordan joined host Robert Glazer on The Elevate Podcast to talk about how to build a legacy and align to your purpose in life. Learn more about your ad choices. Visit megaphone.fm/adchoices…

Elevate with Robert Glazer

1
Weekend Conversations: Give Up Your Guilt 47:38

hace 30 días47:38

47:38

On a new episode of Weekend Conversations on the Elevate Podcast, host Robert Glazer and producer Mick Sloan discuss a different way to think about guilt, shared by Dr. Becky Kennedy. Robert and Mick discuss why you shouldn't feel guilty for making decisions supported by your values, how you can empathize with someone without taking on their feelings and more. Links From This Episode Friday Forward - Not Guilty (#469) Dr. Becky Kennedy's Interview on the Tim Ferriss Show Learn more about your ad choices. Visit megaphone.fm/adchoices…

Elevate with Robert Glazer

1
John Warrillow on How To Build A Successful, Sellable Business 53:23

hace 5 weeks53:23

53:23

John Warrillow is the founder of the Value Builder System, a software program that helps thousands of businesses build more value for customers and investors. He is also the bestselling author of three books, Built To Sell, The Automatic Customer, and his latest, The Art of Selling Your Business , which came out in January 2021. He is also the host of Built To Sell Radio. John joined host Robert Glazer on the Elevate Podcast to talk about how to build a business that attracts lifetime customers and create your exit strategy. Learn more about your ad choices. Visit megaphone.fm/adchoices…

Elevate with Robert Glazer

1
Elevate Classics: Brant Cooper on How To Be Disruption Proof 45:57

hace 5 weeks45:57