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On Legal Ops, Innovation and Pricing Today and Tomorrow, Ken Callander (Value Strategies) & Keith Maziarek (Katten)
Manage episode 421220273 series 2859226
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In this episode, LVN Board member Keith Maziarek catches up with Ken Callander from Value Strategies, a consultancy advising law firms, legal departments, and legal operations on pricing, relationship management, and client service delivery, among other areas. Keith and Ken discuss:
- The evolution and growth of the role of a legal operations professional and the role of younger, fast-growing tech companies in pushing for innovation in legal operations.
- The cultural differences between high-tech companies and established companies in terms of innovation and trying new ideas.
- The challenges faced by law firms due to their fragmented authority structure and the importance of predictability in legal spend.
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