Bitcoin pioneer Charlie Shrem peels back the layers on the lives and backgrounds of the world's most impactful innovators. Centering around intimate narratives, Shrem uncovers a detailed, previously unspoken story of the genesis and evolution of bitcoin, cryptocurrency, artificial intelligence, and the web3 movements. Join Shrem as he journeys through the uncharted territories of tech revolutions, revealing the human side of the stories that shaped the digital world we live in today.
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Contenido proporcionado por Ian Kerr and Postal Hub Podcast. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Ian Kerr and Postal Hub Podcast o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
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Ep 319: External measurement for postal and parcel delivery
MP3•Episodio en casa
Manage episode 379660909 series 2068608
Contenido proporcionado por Ian Kerr and Postal Hub Podcast. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Ian Kerr and Postal Hub Podcast o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
Margaret Persico, Senior Director of Postal and Logistics Unit at Kantar, and Will Simpson, Client Director at Kantar's Postal and Logistics Unit, discuss what external measurement means for postal, parcel, regulators, and e-commerce players:
…
continue reading
- Transformation of postal operators
- Changes in capturing and reporting transit measurements
- Accurate real-time results powering improved reporting
- Transition from letters to parcels and impact on USO and regulation
- Complex delivery requirements need better data and measurement
- Consumer expectations on speed and reliability of letters and parcels
- The risks of poor customer experience in the last mile
- Competing on quality of delivery, and how data powers that
- Benchmarking against other delivery competitors
- Using measurement to evaluate the impact of operational changes
- Driving efficiency through external measurement
- What is important to measure? Why isn't looking at scanning data enough?
- Kantar's sample-based approach, including panels and tracking items
- Real-time data capture and speed of reporting
- Identifying under-performing parts of the delivery network
- Simple and clear metrics on items travelling through delivery network
- Identifying cause of delays and bottlenecks
- Future of measurement, including regulation, customer expectations, and use cases for measurement
- Monitoring call centre customer support
- Using data to have a comprehensive view of delivery performance
350 episodios
MP3•Episodio en casa
Manage episode 379660909 series 2068608
Contenido proporcionado por Ian Kerr and Postal Hub Podcast. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Ian Kerr and Postal Hub Podcast o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
Margaret Persico, Senior Director of Postal and Logistics Unit at Kantar, and Will Simpson, Client Director at Kantar's Postal and Logistics Unit, discuss what external measurement means for postal, parcel, regulators, and e-commerce players:
…
continue reading
- Transformation of postal operators
- Changes in capturing and reporting transit measurements
- Accurate real-time results powering improved reporting
- Transition from letters to parcels and impact on USO and regulation
- Complex delivery requirements need better data and measurement
- Consumer expectations on speed and reliability of letters and parcels
- The risks of poor customer experience in the last mile
- Competing on quality of delivery, and how data powers that
- Benchmarking against other delivery competitors
- Using measurement to evaluate the impact of operational changes
- Driving efficiency through external measurement
- What is important to measure? Why isn't looking at scanning data enough?
- Kantar's sample-based approach, including panels and tracking items
- Real-time data capture and speed of reporting
- Identifying under-performing parts of the delivery network
- Simple and clear metrics on items travelling through delivery network
- Identifying cause of delays and bottlenecks
- Future of measurement, including regulation, customer expectations, and use cases for measurement
- Monitoring call centre customer support
- Using data to have a comprehensive view of delivery performance
350 episodios
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