Data to Dialogue: Measuring and Showcasing Community Value

CX Nexus Podcast

Welcome to the Peers Over Beers podcast, "Behind the Scenes of Community Management: Metrics Matter". Nicole Saunders and Chris Detzel give their thoughts about Community Metrics:
As the world grows more interconnected and businesses strive to build authentic relationships with their audiences, community management emerges as a critical element of organizational success. But how do we measure its impact and effectively communicate this to various stakeholders? This podcast unravels the mystery and shows you the art of telling your community's story using data-driven insights.

Check out: The Power of Community Metrics for Data-Driven Storytelling

Join our industry experts as they share their vast experiences and dive deep into the nuts and bolts of community management. They will explore how to collect and analyze relevant data, identify key metrics, and weave a compelling narrative to highlight the community's impact. From newer community managers to veterans in the field, there's a lot to learn about building relationships, securing funding, and raising awareness about the value of community management.

Moreover, we'll highlight the importance of visuals in enhancing your narrative and the channels you can utilize to share your story. In essence, this podcast will equip you with the tools and knowledge to transform raw data into an engaging, comprehensible story that amplifies the value of your community management efforts.

Whether you're a community manager eager to demonstrate your impact or a business leader seeking to understand how community engagement drives success, this podcast is your roadmap. Tune in for enlightening discussions, expert insights, and actionable advice on harnessing the power of community management!