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Introducing Order to Chaos - Ali Seibel - RevOps Rockstars - Episode #20
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Today’s guest on RevOps Rockstars is an operations Swiss Army Knife. She has a passion for scalable processes, and a knack for keeping people on their toes. She is a constant innovator, who consistently goes above and beyond. Welcome to the show, Director of Revenue Operations at Groove, Ali Seibel! Ali joins hosts David Carnes and Jarin Chu to talk about what it really means to be a RevOps leader, how to effectively enable your teams, and the challenges faced when running a RevOps team.
Takeaways:
Not everyone truly appreciates the role that RevOps plays in an organization. This is especially true if the organization has never had a RevOps role before, which also means you’ll need to teach yourself as you go.
The people who are asking questions when rolling out a new process are the perfect internal stakeholders who can help you champion success. Their eagerness and curiosity provides a valuable source of data and insights.
Cross department collaboration is important in RevOps. Ali likes to identify things the ops team needs to own now, and future areas of ownership. For future tasks, the ops team works closely with the task owner until ops can fully own it.
As a RevOps leader, you need to encourage people to leverage you as an internal resource. Ops leaders know better than anyone else the pain of the buyers for their companies.
One of the best parts of RevOps is getting to drive improvements for your teams. To execute effectively, you first need to find where you need to improve. Sit down with people who are struggling, identify their pain points, and implement solutions.
Being a former customer and then ending up working at the company you were a customer of creates a great synergy and gives valuable insight into what parts of the software works, what doesn’t and how to fix it.
As a RevOps leader, you may not always have someone at your company to learn from. The best resource for gaining more knowledge about RevOps is to follow and connect with other RevOps thought leaders on LinkedIn.
Quote of the Show:
“You're someone who has to essentially introduce order to chaos.” - Ali Seibel
Shoutouts:
Brandon Redlinger: https://www.linkedin.com/in/brandonredlinger/
Jordan Henderson: https://www.linkedin.com/in/jordanmichaelhenderson/
Hilary Headlee: https://www.linkedin.com/in/hilaryheadlee/
Rosalyn Santa Elena: https://www.linkedin.com/in/rosalyn-santa-elena/
Links:
LinkedIn: https://www.linkedin.com/in/therevopsswissarmyknife/
Website: https://www.groove.co/
Ways to Tune In:
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