S5E5 An Interview with Ryan Tauss, Ex-Associate Director of Product Design at Tide Cleaners

What is UX?

Ryan Tauss is the leading product design for Tide Cleaners. The past almost 4 years, along with a talented crew have greenfield an entire suite of applications that help run operations, customer service, and improve the guest experience making laundry as convenient as just using your thumb. Before that, he worked at America's largest church, Life.Church. It was at this time in his career he made a switch from graphic design to product design. He went from art directing and brand creation to contributing to just about every digital space of Life.Church. He understands agency life and how fun and exciting it can be. He’s even had the opportunity to return to his alma mater and teach a design course. All these experiences have built on the other and he feels very grateful to have experienced each one. Lastly, He’s just tipped his toe into mentoring through ADP, and the first few connections have been warm and authentic.

In this episode, we talked about:

• What is Tide Cleaners?
• Tide Cleaners relation to Press Box?
• Tide Cleaners “personas”
• How did Ryan get into design?
• Transition from graphic designer to UX designer
• Tide Cleaners design team
• Values and why are they important
• How can design help create a better organization?
• How does Ryan’s cultural background affect his career
• And MUCH MORE!

Links and Resources:

Product Leadership, by Richard Banfield, Martin Erickson, and Nate Walkingshaw

Michael Bierut

Paul Rand

https://www.linkedin.com/in/ryantauss