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Contenido proporcionado por Liquid Barcodes. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Liquid Barcodes o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
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#35: The Ultimate Question
Manage episode 318663382 series 3234937
Contenido proporcionado por Liquid Barcodes. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Liquid Barcodes o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
Few business tools are as useful to loyalty practitioners as the "Net Promoter Score" - described by Harvard Business Review as "the one number you need to grow"!
This audio article from Liquid Barcodes describes "the ultimate question" to ask your customers to truly understand their underlying loyalty while side stepping irrelevant issues, to get to the heart of their true commitment and loyalty.
Show Notes:
1) The Ultimate Loyalty - Article on NPS
63 episodios
Compartir
Manage episode 318663382 series 3234937
Contenido proporcionado por Liquid Barcodes. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Liquid Barcodes o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
Few business tools are as useful to loyalty practitioners as the "Net Promoter Score" - described by Harvard Business Review as "the one number you need to grow"!
This audio article from Liquid Barcodes describes "the ultimate question" to ask your customers to truly understand their underlying loyalty while side stepping irrelevant issues, to get to the heart of their true commitment and loyalty.
Show Notes:
1) The Ultimate Loyalty - Article on NPS
63 episodios
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…
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…
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continue reading
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