CSHS Ep. 19: Cyrus Salehi And Listener Story Sent By My Mom! Customer Service Horror Stories podcast

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This Is Woman's Work with Nicole Kalil

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QUALIFIED: How Competency Checking and Race Collide at Work with Shari Dunn | 284 33:58

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In this episode, we delve into the concept of being "qualified" in the workplace, examining who gets labeled as such, who doesn't, and the underlying reasons. We explore "competency checking"—the practice of scrutinizing individuals' abilities—and how it disproportionately affects underrepresented groups, often going unnoticed or unchallenged. Our discussion aims to redefine qualifications in a fair, equitable, and actionable manner. Our guest, Shari Dunn , is an accomplished journalist, former attorney, news anchor, CEO, university professor, and sought-after speaker. She has been recognized as Executive of the Year and a Woman of Influence, with her work appearing in Fortune Magazine, The Wall Street Journal, Ad Age, and more. Her new book, Qualified: How Competency Checking and Race Collide at Work , unpacks what it truly means to be deserving and capable—and why systemic barriers, not personal deficits, are often the real problem. Her insights challenge the narratives that hold so many of us back and offer practical solutions for building a more equitable future. Together, we can build workplaces and communities that don’t just reflect the world we live in, but the one we want to create. A world where being qualified is about recognizing the talent and potential that’s been overlooked for far too long. It’s not just about getting a seat at the table—it’s about building an entirely new table, one designed with space for all of us. Connect with Our Guest Shari Dunn Website& Book - Qualified: https://thesharidunn.com LI: https://www.linkedin.com/today/author/sharidunn TikTok: https://www.tiktok.com/@thesharidunn Related Podcast Episodes: How To Build Emotionally Mature Leaders with Dr. Christie Smith | 272 Holding It Together: Women As America's Safety Net with Jessica Calarco | 215 How To Defy Expectations with Dr. Sunita Sah | 271 Share the Love: If you found this episode insightful, please share it with a friend, tag us on social media, and leave a review on your favorite podcast platform! 🔗 Subscribe & Review: Apple Podcasts | Spotify | Amazon Music…

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CSHS Ep. 19: Cyrus Salehi and Listener Story sent by My Mom!

hace 4 años 16:14

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Contenido proporcionado por themanzombie. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente themanzombie o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.

A tragic restaurant true crime story and a dumbfounding listener story.

… continue reading

30 episodios

#Society #Conversations #Customer Service Horror Stories

Customer Service Horror Stories

Customer Service Horror Stories podcast artwork

CSHS Ep. 19: Cyrus Salehi and Listener Story sent by My Mom!

Customer Service Horror Stories

published hace 4 años

Compartir

M4A•Episodio en casa

Contenido proporcionado por themanzombie. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente themanzombie o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.

A tragic restaurant true crime story and a dumbfounding listener story.

… continue reading

30 episodios

#Society #Conversations #Customer Service Horror Stories

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Customer Service Horror Stories

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CSHS EP 27: Listener Stories 20:37

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20:37

Listener stories

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Customer Service Horror Stories

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CSHS EP 26 Banking Issues 27:08

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27:08

Just a few gripes!

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Customer Service Horror Stories

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CSHS EP 25: Welcome back 31:15

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31:15

HAPPY NEW YEAR! Welcome back! This is my attempt at continuing my podcast. It’s my transition from coffee to banking and branch to branch. Pardon the quality. Maybe a mic is in our near future.

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Customer Service Horror Stories

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CSHS Ep 24: We’re people, too! 23:55

hace 3 years23:55

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23:55

Just doing the thing.

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Customer Service Horror Stories

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CSHS Ep 23: Bored Panda Best Reviews Article 24:05

hace 3 years24:05

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24:05

I recorded it on time but forgot to publish the episode. Here it is just hours later than normal…. Reading a collection of the best reviews (an article on Bored Panda).

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Customer Service Horror Stories

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CSHS Podcast Ep 22: Apparel 23:59

hace 3 years23:59

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23:59

My short-lived dive into apparel.

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CSHS Ep. 21: Awkward Delivery Stories and My Reactions 28:34

hace 4 years28:34

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28:34

Tonight I read and react to Matt Gilligan’s article on didyouknowfacts.com: “Delivery Drivers Reveal the Most Awkward Things They’ve Seen at People’s Houses”

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CSHS Ep. 20 Pizza Hut Unsolved and Another Listener Story 22:59

hace 4 years22:59

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22:59

More delivery drivers missing and retail workers dealing with “wonderful” humans.

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Customer Service Horror Stories

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CSHS Ep. 19: Cyrus Salehi and Listener Story sent by My Mom! 16:14

hace 4 years16:14

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16:14

A tragic restaurant true crime story and a dumbfounding listener story.

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Customer Service Horror Stories

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CSHS Ep. 18: Nathan Leon and More Listener Stories 19:21

hace 4 years19:21

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19:21

Getting this true crime thing down! The listener stories are just golden 😂😂😂

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Customer Service Horror Stories

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CSHS Ep. 17: Burger Chef Murders and Listener Stories 22:22

hace 4 years22:22

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22:22

Listen to me fumble my way through my first true crime but slay the listener story! VERBATIM!

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Customer Service Horror Stories

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CSHS Ep. 16: Reviews of Places I’ve Worked Pt. 1 19:35

hace 4 years19:35

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19:35

Reading some low star reviews of places I’ve worked. I’ll plan the reviews beforehand for Pt 2. I wanted a genuine blind reaction for this one.

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CSHS Ep. 15: Peanut Allergy Embarrassment and Off the Clock 16:24

hace 4 years16:24

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16:24

Two more listener stories for yo azz!

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CSHS PTO Ep. 1: Godzilla vs King Kong. SPOILER ALERT 44:08

hace 4 years44:08

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44:08

PTO (Paid Time Off) is going to be the occasional off-topic episode. Tonight, my friend Jordan and I discuss Godzilla vs King Kong and pretty much our love for Godzilla in general.

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Customer Service Horror Stories

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CSHS Ep. 14: Listener Stories and Me Bitching. 25:36

hace 4 years25:36

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25:36

Listener Stories #3 and some bitching.

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