HR is no longer just about managing people—it’s about shaping the future of work. Jens Baier, BCG’s HR transformation expert, discusses how AI and shifting employee expectations are forcing companies to rethink talent strategies. From re-recruiting to upskilling employees, HR must adapt to a rapidly changing landscape. Learn More: Jens Baier: https://on.bcg.com/41ca7Gv BCG on People Strategy: https://on.bcg.com/3QtAjro Decoding Global Talent: https://on.bcg.com/4gUC4IT…
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#4 - What it takes to be a concierge - Jayeon Hong from Korea
Manage episode 311706291 series 3169835
Contenido proporcionado por Alfie Fuentes. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Alfie Fuentes o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
Hey there, Alfie & Jay here
For today’s episode, Jay and I will talk about her experience onboard the cruise ships, where she worked for 7 years as a concierge.
Jay wrote a book to tell her exciting stories and introduce onboard jobs to many Koreans.
Today she will tell us, how did she start and the lessons that she learned after those years.
Connect with us on Instagram! Find Alfie at [@alsinuhe][1], Jay at [@jayonhong][2].
Sign on Crew is produced by Alfie Fuentes with the production assistance of Jayeon Hong.
[1]: https://www.instagram.com/alsinuhe/
[2]; https://www.instagram.com/jayeonhong/
Our website is coming soon.
8 episodios
#4 - What it takes to be a concierge - Jayeon Hong from Korea
Sign on Crew - Interviews | Personal Experiences | Careers on the Cruise Industry
CompartirManage episode 311706291 series 3169835
Contenido proporcionado por Alfie Fuentes. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Alfie Fuentes o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
Hey there, Alfie & Jay here
For today’s episode, Jay and I will talk about her experience onboard the cruise ships, where she worked for 7 years as a concierge.
Jay wrote a book to tell her exciting stories and introduce onboard jobs to many Koreans.
Today she will tell us, how did she start and the lessons that she learned after those years.
Connect with us on Instagram! Find Alfie at [@alsinuhe][1], Jay at [@jayonhong][2].
Sign on Crew is produced by Alfie Fuentes with the production assistance of Jayeon Hong.
[1]: https://www.instagram.com/alsinuhe/
[2]; https://www.instagram.com/jayeonhong/
Our website is coming soon.
8 episodios
Todos los episodios
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Sign on Crew - Interviews | Personal Experiences | Careers on the Cruise Industry
Hey there, Alfie here. I met Pratik a year ago, on Explorer of the Seas. I really enjoyed working with him, not only because of his sense of humor but also he interacted with each Guest and always used his charm to guests who came to complain, and never made anybody left the desk upset. I thought he was natural with his job, but surprisingly he joined the ship as a chef and changed his position to Guest services after that. In this episode, he will tell you his story and how this "changing department" thing works! Connect with us on Instagram! Find Alfie at [@alsinuhe][1], Jay at [@jayonhong][2]. Sign on Crew is produced by Alfie Fuentes with the production assistance of Jayeon Hong. [1]: https://www.instagram.com/alsinuhe/ [2]; https://www.instagram.com/jayeonhong/ Our website is coming soon.…
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Sign on Crew - Interviews | Personal Experiences | Careers on the Cruise Industry
Hey there, Alfie here I worked for the Guest Services department for about 8 years and my first position was Guest Services Officer. During this episode, I will be taking you into the cruise flow of the Guest Services Officer working schedule, along with the responsibilities and shift that he or she will work during a regular cruise. Connect with us on Instagram! Find Alfie at [@alsinuhe][1], Jay at [@jayonhong][2]. Sign on Crew is produced by Alfie Fuentes with the production assistance of Jayeon Hong. [1]: https://www.instagram.com/alsinuhe / [2]; https://www.instagram.com/jayeonhong/ Our website is coming soon.…
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Sign on Crew - Interviews | Personal Experiences | Careers on the Cruise Industry
Hey there, Alfie here In this episode, we will be having a guest host "Bernie" who will interview me, about the most frequent questions that we as crew members get from people that haven't been on a cruise and will like to either know about the crew life or want to apply for a position onboard. I hope you enjoy it. Connect with us on Instagram! Find Alfie at [@alsinuhe][1], Jay at [@jayonhong][2]. Sign on Crew is produced by Alfie Fuentes with the production assistance of Jayeon Hong. [1]: https://www.instagram.com/alsinuhe / [2]; https://www.instagram.com/jayeonhong/ Our website is coming soon.…
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Sign on Crew - Interviews | Personal Experiences | Careers on the Cruise Industry
1 #5 - On becoming the best on her job - Paullete Florez from Peru - Fleet Modernization Guest Administration Officer 29:27
Hey there, Alfie here Paullete is a very good friend of mine, I work with her for more than 2 years, she is a quick learner and great on everything she does. She had been able to grow from the Cleaner position to become a Fleet Modernization Guest Administration Officer, there is a lot to learn from her. Connect with us on Instagram! Find Alfie at [@alsinuhe][1], Jay at [@jayonhong][2]. Sign on Crew is produced by Alfie Fuentes with the production assistance of Jayeon Hong. [1]: https://www.instagram.com/alsinuhe / [2]; https://www.instagram.com/jayeonhong/ Our website is coming soon.…
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Sign on Crew - Interviews | Personal Experiences | Careers on the Cruise Industry
Hey there, Alfie & Jay here For today’s episode, Jay and I will talk about her experience onboard the cruise ships, where she worked for 7 years as a concierge. Jay wrote a book to tell her exciting stories and introduce onboard jobs to many Koreans. Today she will tell us, how did she start and the lessons that she learned after those years. Connect with us on Instagram! Find Alfie at [@alsinuhe][1], Jay at [@jayonhong][2]. Sign on Crew is produced by Alfie Fuentes with the production assistance of Jayeon Hong. [1]: https://www.instagram.com/alsinuhe / [2]; https://www.instagram.com/jayeonhong/ Our website is coming soon.…
S
Sign on Crew - Interviews | Personal Experiences | Careers on the Cruise Industry
1 #3 - Typical day of a crew member- Chanel Wilson from the UK - former Guest Services Officer 32:45
Hey there, Alfie here As some of you might guess, working onboard a cruise ship is not an easy job. However, like everything else in the world, it has pros and cons and that's exactly what we are gonna talk about today. I met Chanel about 5 years ago onboard a Royal Caribbean ship sailing out of Southampton, England when we both work at the reception. Her genuine personality and her caring for our Guest was remarkable, it was a joy to work with her. Today, Chanel will tell you a story of a typical day of a crew member. Connect with us on Instagram! Find Alfie at [@alsinuhe][1], Jay at [@jayonhong][2]. Sign on Crew is produced by Alfie Fuentes with the production assistance of Jayeon Hong. [1]: https://www.instagram.com/alsinuhe / [2]; https://www.instagram.com/jayeonhong/ Our website is coming soon.…
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Sign on Crew - Interviews | Personal Experiences | Careers on the Cruise Industry
Hey there, Alfie here Welcome to the second episode of Sign on Crew, which more than an episode is an intro about me and the show, here I want to take the time to introduce myself and my trajectory on the cruise ships industry and why I decide to start this podcast. Connect with us on Instagram! Find Alfie at [@alsinuhe][1], Jay at [@jayonhong][2]. Sign on Crew is produced by Alfie Fuentes with the production assistance of Jayeon Hong. [1]: https://www.instagram.com/alsinuhe / [2]; https://www.instagram.com/jayeonhong/ Our website is coming soon.…
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Sign on Crew - Interviews | Personal Experiences | Careers on the Cruise Industry
1 #1 - Application process - Alejandra San Juan from Guatemala - former Guest Services Officer 44:29
Hey there, Alfie here Welcome to the very first episode of Sign on Crew, I work onboard the cruise ships for 8 years, every time I touch this topic in a casual conversation, I get lot questions, from how is like to work onboard, it is very hard to get hired, how did I managed to be there for that long, and many other questions. During this episode, I will be interviewing Alejandra a colleague that worked with me at the Guest Services Desk, onboard the Adventure of the Seas back in 2012, she is from Central America and she will tell how did she become a crew member and her experiences onboard the cruise ships, I hope you enjoy it. Connect with us on Instagram! Find Alfie at [@alsinuhe][1], Jay at [@jayonhong][2]. Sign on Crew is produced by Alfie Fuentes with the production assistance of Jayeon Hong. [1]: https://www.instagram.com/alsinuhe / [2]; https://www.instagram.com/jayeonhong/ Our website is coming soon.…
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