Raymond Aikens speaks with Loretta Downs, a nationally recognized speaker, writer and counselor on supporting positive experiences at the end of life. They discuss the intricacies of building relationships between hospice organizations and funeral homes.Por Directors’ Exchange – Funeral Radio

Raymond Aikens speaks with Karl Jennings of the Arrangers Academy. In the struggling state of Michigan, Karl has been able to almost double his call volume with his innovative approach in serving families with what some are calling a new business model for funeral services.Por Directors’ Exchange – Funeral Radio

Raymond has an engaging discussion with David Nixon of Nixon Consultanting. They dissect the importance of relationships, low cost cremation, pricing and exit plans.Por Directors’ Exchange – Funeral Radio

Ray Aikens and Alan Creedy, a funeral home consultant, delve into tough business decisions that funeral director’s face. They discuss the future of the industry and ways to improve funeral service and business operations.Por Directors’ Exchange – Funeral Radio