Los mejores podcasts de Wonder Of WOOO (2025)

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Ep 38: Building a Franchise Model w: Susan Ramirez 25:49

1d ago25:49

25:49

In this episode, we sit down with Susan Ramirez, the founder of National Angels, a nonprofit organization dedicated to transforming the foster care experience for children and families. Susan shares her inspiring journey of leaving a successful career to pursue her passion for making a difference. We explore how National Angels is building a franch…

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Ep 37: Playing the Odds - How Gambling, Business, and Parenting are Similar 24:18

6d ago24:18

24:18

In this episode, the hosts explore the concept of playing the odds in business and life. They discuss the importance of understanding risks, probabilities, and the impact of intentional behaviors on achieving desired outcomes. The conversation covers personal and professional examples, highlighting the need to assess your "gambling problem" and cre…

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Ep 36: Building a Community the Chick-fil-A Way with David Salyers 29:12

8d ago29:12

29:12

In this episode, we dive into the power of building a strong company culture and long-term vision. Our guest, David Sawyers, shares his remarkable journey at Chick-fil-A, where he learned invaluable lessons about winning over customers and colleagues alike. Discover how David's principles of 'culture is more caught than taught' and balancing short-…

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Ep 35: Sprinkling Chick-fil-A Seasoning with David Salyers 30:35

13d ago30:35

30:35

Join us as we sit down with marketing legend David Salyers, a long-time executive at Chick-fil-A. David shares his remarkable journey, from initially aiming for an early retirement to discovering the joy of a career he wouldn't want to retire from. He reveals the pivotal lessons he learned at Chick-fil-A about building a business focused on enrichi…

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EP 34: WOOO Vision: Amazons RTO Mandate 10:51

15d ago10:51

10:51

On this episode, we explore the importance of serving others well in business and life. We discuss the foundational principle of WOOO (Winning Others Over and Over), which requires intentional effort to build trust and profitable relationships. We analyze a current headline - Amazon's return-to-office mandate - through the WOOO lens, considering th…

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Ep 33: WOOO Vision: What Can You Do With 342,817 Lego Pieces 7:51

20d ago7:51

7:51

The Lego brand has masterfully reinvented itself over the decades, appealing to both children and adults. By showcasing the incredible potential of their products, like building a functioning McLaren car out of over 340,000 Lego pieces, Lego has demonstrated the power of "wooing" customers with a compelling story and vision. This episode explores t…

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Ep 32: Inspire More Joy: Serving Yourself Well 7:41

22d ago7:41

7:41

Leaders, are you feeling weary and overwhelmed? In this episode, we explore the importance of self-care for those in positions of influence. The hosts share a powerful analogy about putting on your own oxygen mask first before assisting others, and provide practical tips for 'winning the week' by focusing on your key responsibilities. The discussio…

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Ep 31: Love Is Blind 23:15

27d ago23:15

23:15

Explore how businesses can adapt to changing customer needs and eliminate unnecessary variables to better serve their customers. We draw parallels between the Netflix show 'Love is Blind' and how companies had to pivot during the COVID-19 pandemic. Learn how focusing on the core WOOO principles - Winning Others Over and Over and Over - can help you…

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Ep 30: Will AI Help or Hurt Your Ability to WOOO 24:13

29d ago24:13

24:13

Can AI help or hurt your ability to WOOO customers? In this episode, we explore the role of artificial intelligence (AI) in building strong relationships and winning over customers. We discuss the potential benefits and risks of using AI, and provide practical guidance on how to leverage this technology to enhance your customer experience while pre…

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Ep 29: It's Not About Employee Happiness With Delise Simmons 26:55

1M ago26:55

26:55

Join us as we sit down with Delise Simmons, a culture expert and founder of the Culture Think Tank. Delise shares her insights on building high-performing organizational cultures, debunking the myth that culture is just about employee happiness. She provides practical advice for startups and small businesses on deliberately creating a culture that …

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Ep 28: The Importance of Culture with Delise Simmons 30:42

1M ago30:42

30:42

In this episode, Delise Simmons, a seasoned business leader and culture expert, joins the podcast to share her insights on how organizations can build and sustain a thriving company culture. Delise discusses the importance of aligning your company's values with specific behaviors, and provides practical tips on how to create an environment that emp…

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Ep 27: Is Today's Tipping Culture Helping? 26:27

1M ago26:27

26:27

In the latest episode, we explore the nuances of today's tipping culture and whether it is truly helpful for businesses, employees, and customers. We dive into the historical context of tipping, how it has evolved over time, and the various perspectives to consider when setting tipping policies. Join us as we unpack the complexities of this controv…

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Ep 26: Is Private Equity at Odds: WOOO 24:21

1M ago24:21

24:21

Join us as we explore the tension between private equity and the principles of Wooo (Winning Others Over and Over). Using the case study of Subway and its acquisition by Roark Capital, we examine how the focus on cash and financial metrics can sometimes clash with the need to maintain a strong customer-centric culture. We discuss the importance of …

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Ep 25: WOOO or POO? Milk 4:20

2M ago4:20

4:20

Hosts Darryl and Ed review a new Frosted Flakes cereal-flavored milk product, sharing their initial impressions, conducting a tasting, and analyzing the branding and target market in this 'WOOO or Poo' segment of The Wonder of WOOO podcast.Por Ed Howie & Darryl Zavodny

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Ep 24: Inspire More Joy: When The Journey Feels To Costly 12:57

2M ago12:57

12:57

In this episode, Darryl and Ed discuss managing the costs of pursuing excellence. They explore trade-offs, emphasizing intentionality and reminders of rewards to maintain joy. The hosts provide advice on prioritizing, measuring costs/benefits, and staying encouraged on the path of serving others well.…

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Ep 23: Inspire More Joy: How To Endure Loud Criticism 12:33

2M ago12:33

12:33

Hosts Darryl and Ed Howie discuss strategies for business leaders to handle loud criticism, drawing from personal experiences. They explore validating feedback, separating emotions from facts, and determining the relevance and intentions behind criticism. The hosts emphasize maintaining joy and peace of mind and encourage viewing criticism as an op…

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Ep 22: Inspire More Joy: For The Weary Leader 13:32

2M ago13:32

13:32

In this episode, Darryl and Ed discuss inspiring more joy as a leader. They define weariness and its impact, then provide practical steps for leaders to overcome it, like seeking rest and reweighing responsibilities. The goal is to encourage leaders to maintain motivation and joy to scale their businesses by serving others well.…

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Ep 21: WOOO or POO? Little Debbie 7:31

2M ago7:31

7:31

Darryl and Ed explore the collaboration between Little Debbie and Blue Bell Ice Cream, discussing brand extensions and cross-promotions. They taste the new Blue Bell Oat Milk Cream Pie ice cream and compare it to the original Little Debbie Oatmeal Creme Pie, sharing insights for business leaders.Por Ed Howie & Darryl Zavodny

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Ep 20: What's Your Share of Stomach? 24:58

2M ago24:58

24:58

Hosts Darryl and Ed explore the concept of 'share of stomach' - the idea that no product can fully satisfy a customer. They discuss how this impacts businesses, from mattresses to groceries, and provide advice on evaluating sales channels, understanding customer churn, and increasing customer count for long-term health.…

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Ep 19: WOOO In The Service Industry 23:56

2M ago23:56

23:56

Hosts Darryl and Ed explore how Discount Tire's exceptional service creates lifelong customer loyalty, even in a seemingly mundane industry. They share personal stories and insights to provide practical advice for building a customer-centric culture that drives profitability.Por Ed Howie & Darryl Zavodny

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Ep 18: WOOO or POO? Liquid Death 7:10

2M ago7:10

7:10

In this special edition of The Wonder of WOOO, hosts Darryl and Ed explore the unique brand and product positioning of Liquid Death a canned, mountain water company that is disrupting the crowded beverage market with its irreverent branding and focus on environmental sustainability. Through a taste test and in-depth analysis, they uncover the inten…

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Ep 17: WOOO Vision: USMNT Coach Pochettino 11:51

3M ago11:51

11:51

In this episode of the Wonder of WOOO podcast, hosts Darryl Zavodny and Ed Howie discuss the recent hiring of Mauricio Pochettino as the new manager of the US Men's National Soccer Team. They analyze the team's previous challenges and explore how Pochettino's leadership and strategic changes could impact the team's performance and fan engagement. T…

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Ep 16: WOOO Vision: Manningcast 11:21

3M ago11:21

11:21

Hosts Darryl and Ed discuss the unique ManningCast, where NFL stars Peyton and Eli Manning provide an interactive, behind-the-scenes look at Monday Night Football. They analyze the addition of coach Bill Belichick as a regular guest, exploring how this pairing exemplifies the WOOO principles of Winning Others Over. The conversation offers lessons f…

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Special Ep: WOOO Vision: Elections & Markets & WOOO, Oh My! 15:53

3M ago15:53

15:53

Elections and market shifts may grab headlines, but when it comes to building lasting connections, WOOO is the constant people seek. In this episode, Ed and Darryl look at how, regardless of who wins or where the market lands, everyone craves the intentional, people-centered approach.Por Ed Howie & Darryl Zavodny

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Ep 15: WOOO Vision: Nike 13:26

3M ago13:26

13:26

Darryl and Ed discuss hedge fund manager Bill Ackman's billion-dollar investment in Nike, analyzing the brand's challenges and speculating how Ackman's involvement could impact Nike's future. The hosts also share insights for the podcast's community on applying 'WOOO' principles to business.Por Ed Howie & Darryl Zavodny

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Ep 14: WOOO Vision: Starbucks 13:41

3M ago13:41

13:41

In this episode, Darryl & Ed analyze Starbucks' hiring of Brian Nichol as CEO, discussing his success at Chipotle and how his approach could impact Starbucks. They provide insights on maintaining a customer-centric focus as businesses scale, offering actionable advice for listeners to apply the principles of 'winning others over and over' in their …

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Ep 13: Do Funeral Homes Need WOOO? 27:49

3M ago27:49

27:49

Darryl and Ed discuss the need for funeral homes to embrace 'WOOO' - intentionally serving customers with empathy. Drawing from Darryl's personal experience, they explore how the industry can provide a more meaningful experience for grieving families. The hosts share insights on the importance of understanding customer needs.…

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Ep 12: WOOO: What Is A Picture Worth? 23:40

3M ago23:40

23:40

Darryl and Ed discuss the power of pictures and data in business. They explore how snapshots in time can be worth a thousand words, and the importance of focusing on the key metrics that truly matter. This episode offers practical insights on navigating data and maintaining an authentic, intentional approach.…

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Ep 11: WOOO: Start With An Eye Exam 21:39

3M ago21:39

21:39

In this episode, Darryl and Ed discuss the importance of having a clear vision for your business and life. They emphasize the need to regularly conduct a 'vision eye exam' to ensure your goals remain aligned with your purpose. The hosts share insights on vision-setting using examples like Walt Disney and StrengthsFinder. Listeners are encouraged to…

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Ep 10: The Universality Of Care & The Agony Of Not Caring At All 23:56

3M ago23:56

23:56

This episode represents the capstone of our first 10 episodes as it creates application to EVERYONE and EVERYWHERE as there is always an opportunity to “never cease doing good”Por Ed Howie & Darryl Zavodny

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Ep 9: Measure What Matters And What You Measure, Matters 24:14

3M ago24:14

24:14

This episode is a “land the plane” episode for folks who aren’t in the C- Suite position. It is intended to equip anyone, anywhere to see that they have an ability to consistently and positively influence people around them (their “customers”)Por Ed Howie & Darryl Zavodny

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Ep 8: What's In Your Hand? 22:49

4M ago22:49

22:49

In this episode, we take a moment to pause and reflect on how we can approach the day with a fresh perspective. By exploring examples of stewardship, we introduce a mindset that can help ease pressure and anxiety, offering a more balanced and positive outlook for your daily life.Por Ed Howie & Darryl Zavodny

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Ep 7: ‘It’s Not About The Pickles’ - Your Credo To Dig Deeper Into Customer Complaints 24:16

4M ago24:16

24:16

Within Chick-fil-A, Darryl has had countless experiences where guests have what appears to be disproportionate anger to an an offense (ex. pickles on a sandwich). Curiosity and care have been a panacea to this and have enabled him to WOOO better over timePor Ed Howie & Darryl Zavodny

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Ep 6: What You Can Learn From The Airline Industry About Picking Your Favorites 25:09

4M ago25:09

25:09

Not all customers are created equally. It’s important to be able to identify the segments of your customer base and treat EACH of them with an appropriate WOOO response.Por Ed Howie & Darryl Zavodny

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Ep 5: Flossing and Compound Interest. They're Not Fun but Can Help Retain Profits 22:39

4M ago22:39

22:39

Let’s call it what it is… Compound interest feels an awful lot like flossing -I should do it but it feels lame. Plus there’s not a direct consequence TODAY if I don’t. This episode explains why it matters over time.Por Ed Howie & Darryl Zavodny

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Ep 4: All Magic Starts With The Customer 23:25

4M ago23:25

23:25

This episode might seem banal but it is critical to underscore that the first O of WOOO is “others”… it starts with them… we dare not forget thatPor Ed Howie & Darryl Zavodny

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Ep 1: What Is WOOO & What Does It Do For Me & My Business? 23:58

4M ago23:58

23:58

This episode creates the problem… Any “brand” is sustained or tarnished by experiences over time and WOOO is the answer.Por Ed Howie & Darryl Zavodny

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Ep 2: Is Your Brand More Than A Logo? 23:00

4M ago23:00

23:00

This episode provides WOOO as the answer to the brand problem (above) by suggesting that intentionality, over time, winsPor Ed Howie & Darryl Zavodny

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Ep 3: Importance Of Intentional, Consistent Human Service In Chick-Fil-A That Applies To Any Business 24:09

4M ago24:09

24:09

Drawing from Ed's experience at Chick-fil-A and H-E-B, they emphasize the importance of building strong customer relationships and consistently delivering exceptional experiences. The core message: focus on delighting current customers, not just acquiring new ones.Por Ed Howie & Darryl Zavodny

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