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Unlocking Conflict is a podcast all about handling conversations better – in work, at home or in life. We look at the skills that can help us navigate conflict better to reduce stress and build better relationships or get better outcomes. This isn’t just about the big blow outs – it’s about the small things too, like the feedback we want to give, but can’t work out how to say, or the conversation that just never happens. Join our group of mediators, coaches and facilitators to start turning ...
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A year on from our first episode and we're planning season 2! It will feature new guests, new questions and we'd love to hear from you. If you've got an idea, a topic, or something you're curious about to do with conflict and difficult conversations, get in touch! (Or anything else you'd like to request). Email: unlockingconflict@crux.org.uk We'd l…
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Noise from your neighbours can feel like one of the hardest things to resolve well. We know it’s a bigger issue than normal after months of lockdown, and it can have a huge impact on our wellbeing. But there are small steps you can take to try and improve the situation (or stop it getting worse). This episode covers top questions including : What c…
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Christmas looks very different this year, and so do the conversations around who to spend it with - and how. If you’re facing tricky decisions because of coronavirus, on top of the usual Christmas tensions, this is the episode for you! We look at: Having the conversation about where to spend Christmas How preparing can help you navigate Christmas t…
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Part 2 of our mediation special starts off with the practical question of how you might get a mediator, or suggest to someone that mediation might be a helpful way forward. We look at things to bear in mind while doing that, and finally how mediation techniques can help us counteract polarisation. Where to find a mediator: Email us at unlockingconf…
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In this mediation special, we look at how mediation can help transform seemingly hopeless situations. We hear how from the courts, to the workplace to the street, mediation creates a space where people travel from toxic conflict to relief. And we find out how Stephen, Sharon and Phil discovered mediation themselves. Where to find a mediator: Email …
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What can we do when we keep having the same issue or argument with someone? We look at how and why arguments repeat themselves, and how to break the cycle, including: Why timing matters How powerful changing the conversation is, even when you continue to disagree Ways to bring clarity and resolution to deeply rooted issues. NB: You don’t need to do…
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Continuing our focus on difficult conversations, we ask: what if someone isn’t telling you what’s going on? Maybe you suspect they’re annoyed with you, or maybe you’ve had an argument and everything’s gone silent since….or maybe they’re just not being themselves and you’re not sure why. We look at how to open up conversations when there’s an elepha…
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What can we do when a conversation is going really wrong, in the heat of the moment? This week, we look at de-escalating conflict. How can we notice when a conversation is getting out of control, and how can we turn it back around? Plus: conflict by text/social media, and what happens when someone doesn’t listen. Episode links: How I survived workp…
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We look at preparing for difficult conversations: why it matters, and techniques for how to do it, so you can have the conversations you want to have, rather than the ones you regret. Plus: Sharon and Phil share how they psych themselves up for conversations they’d rather avoid, and Fiona reveals how she feels about Stephen’s moth-counting habits. …
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We look at one of the most underestimated skills in life: listening. We all want to be listened to, and we all hate it when we’re not listened to. But it’s easy to talk about and hard to do. We look at just how powerful good listening can be, what happens when we do it badly, and how it can turn situations around. Brene Brown video on empathy and s…
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We explore nonviolent communication and how it can transform our conversations - from everyday irritations to the big conversations that seem impossible to approach. Resources: The Centre for Nonviolent Communication, where there are useful links to feelings and needs lists: https://cnvc.org/Por Unlocking Conflict
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In this episode, we begin with the first question: why bother thinking about conflict? Can you learn how to handle conversations better and what happens when you do? Plus: how our brains are wired to freeze, fight or fly and why thinking of an iceberg can help you.Por Unlocking Conflict
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