I Co-Own The Lev Co, a digital marketing and creative agency. I also help mid sized coffee roasters and cafes set up systems and process to help them grow and scale for the long haul. These podcasts are about specialty coffee, management, branding and sales. Instagram: @lukedwaite Twitter: @lukedwaite gmail: lukedwaite@gmail.com
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In this episode, Luke talks about practical ways your café can make guests feels like they are human as your café returns to normal operations.
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In this episode I talk about the necessity of specificity in training employees.
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In this episode, Luke talks about the process of tasting coffee for extraction. If you have questions feel free to reach out to Luke @lukedwaite on Instagram! Be well!
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Just a few minutes about some changes that are in the works.
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In this episode I talk about what it means for a business owner or leader to change the way they look at their people. The people are simply not the problem they are the solution.
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In this episode I discuss how to create feedback loops for both positive and negative feedback and how to use this as an opportunity to foster greater synergy on your team.
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Something must change, enough black and brown bodies have been murder. Something has to change. That’s what this episode is about.
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Every business needs different types of people but business especially need leaders and team players. In this episode I talked about how those two types of people relate to each other in the workplace and why you need them on your team
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In this episode I talk about celebrating the wins during seasons that are difficult.
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In this episode I talk about seizing the opportunity to market your company in the present circumstances.
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In this episode, I offer my insights on finding your business over leveraged during a pandemic. I also talk about closures and not charging enough for your product or services.
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The one about snow.
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In this episode I talk about encouragement and how to make decisions and things are uncertain.
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In this episode I talk about how sales is all about the long game especially when you are selling coffee or another specialty good.
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I just transitioned into a new role and so I share some insights on transitioning well!
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In this episode I introduce the topic of leading a team with empathy.
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In this episode I talk about how I approach dialing In pour over and batch coffee and I pepper in some tips and tricks to help you brew better coffee!
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In this episode I talk about my approach to dialing in espresso, the parameters I use and a brief overview of how I approach establishing a system and rhythm for brewing consistent espresso.
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In today’s episode, I talk about how to increase synergy on your team through conflict. I offer a three step plan for dealing with conflict and a fourth step for leaders.
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In today’s episode, I talk about maximizing your time at work so you maximize your time while you are at home!
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In this episode I talk about how we are all in sales, sales and guest experience cannot be separated & lastly I talk about how people who are not owners shouldn’t feel like they have to function as such!
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Meetings can be frustrating but they don’t have to be. In this podcast I talk about 4 tips to have better meetings.
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In this episode I introduce myself, talk about coffee, specialty coffee, teams and management. Hope you enjoy!
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