Outsource Acelerator Podcast, hosted by Derek Gallimore, explores business and outsourcing mastery. Inside-knowledge from the outsourcing capital of the world - Manila, Philippines.
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Psych Health and Safety in News and Social Media - with Jacqui Wilmshurst
MP3•Episodio en casa
Manage episode 301029329 series 2968169
Contenido proporcionado por FlourishDx. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente FlourishDx o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
In this episode we chat with Dr Jacqui Wilmshurst, Chartered Psychologist and Director of Safety in Mind. Jacqui shares her experiences in working with content moderators in social media, and journalists in news media. We discuss the risk of vicarious trauma arising from exposure to graphic or disturbing content, along with the "normal" psychosocial hazards arising from the design of work. Jacqui shares examples of how psychological risk can be reduced for content moderators while still enabling them to do their job, and discusses the challenge social media companies face in protecting their users from harmful content by exposing their employees to that content. We talk about the typical consequences of poor management of psychosocial hazards for content moderators. We discuss the role of the users of social media as content creators, and consider whether there is an opportunity for greater public awareness of the impact of user content on moderators. www.safetyinmind.org
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206 episodios
MP3•Episodio en casa
Manage episode 301029329 series 2968169
Contenido proporcionado por FlourishDx. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente FlourishDx o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
In this episode we chat with Dr Jacqui Wilmshurst, Chartered Psychologist and Director of Safety in Mind. Jacqui shares her experiences in working with content moderators in social media, and journalists in news media. We discuss the risk of vicarious trauma arising from exposure to graphic or disturbing content, along with the "normal" psychosocial hazards arising from the design of work. Jacqui shares examples of how psychological risk can be reduced for content moderators while still enabling them to do their job, and discusses the challenge social media companies face in protecting their users from harmful content by exposing their employees to that content. We talk about the typical consequences of poor management of psychosocial hazards for content moderators. We discuss the role of the users of social media as content creators, and consider whether there is an opportunity for greater public awareness of the impact of user content on moderators. www.safetyinmind.org
…
continue reading
206 episodios
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