Better is a podcast series from Great Place to Work, the global authority on workplace culture. Each episode offers tips, strategy, and advice from experts and executives who strive to make their workplace culture a top priority because they know it’s ultimately better for their people, better for business, and better for the world. Learn more at greatplacetowork.com
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In this episode, we dive into Marriott International's journey of resilience and reinvention over the past few years. Ty Breland, EVP and CHRO of Marriott — a 27-time Fortune 100 Best Companies to Work For® winner — shares insights on how workplace flexibility and a redefined leadership mindset have driven significant business success. This evoluti…
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The Wonderful Company’s Stephen Howe on creating a great place to live and work
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27:30:00If you’ve had Fiji water, Wonderful pistachios, or Halo mandarins, then you’ve been enjoying some of the products made by The Wonderful Company! We learn how the powerful story of how it has transformed the rural community of Lost Hills, California, into a thriving place to live and work for its employees. We sit down with Stephen Howe, EVP of huma…
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Edward Jones' Suzan McDaniel on creating social connections in a hybrid world
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28:42:00Hybrid work offers employees flexibility, but it requires intentional effort to maintain in-person connections. Suzan McDaniel, CHRO at Edward Jones, shares practical tips for creating a rewarding in-office experience, effectively managing a hybrid workforce, using personas for better communication, and supporting employee well-being. Don’t miss th…
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Penn Mutual's Liz Heitner on performance management that actually works
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30:05:00Only 2% of CHROs think their performance management system truly inspires employees to improve. Liz Heitner, CHRO at Penn Mutual, understands why and shares how to change that. We dive into how Penn Mutual leaders have transformed their approach, resulting in a performance success program that actually works – and employees enjoy. She candidly shar…
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Unlike many workplaces where hourly employees miss out on meaningful work, mental health support, and training compared with their salaried counterparts, CarMax has found ways to fill these gaps. Diane Cafritz, EVP and chief innovation and people officer at CarMax, explains how. Diane also opens up about her personal experience as part of the sandw…
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Alveda Williams, chief inclusion officer at Dow, talks about how Employee Resource Groups (ERGs) are making a big difference at Dow. With 600 chapters around the world, these groups have helped shape company policies and create new products. In the past seven years, participation in ERGs has jumped from 15% to 60%. These groups are now a key part o…
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Kim Jones, managing director of talent strategy and people experience at PwC, shares insights on the importance of trust in the workplace, the role of middle managers in building a positive culture, and how PwC is using AI to create equal opportunities for all employees. She also opens up about her personal journey to better well-being and the less…
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In this heartfelt episode, I sit down with journalist, speaker, and podcast host Ellen McGirt to discuss the intricate balance of caregiving and maintaining a career. Ellen shares her personal journey as a member of the sandwich generation, caring for both her family and three vulnerable adults. We explore the emotional and logistical challenges ca…
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American Express’ Monique Herena on embracing change
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29:42:00Stepping outside of our comfort zones is where growth begins. As Monique Herena, chief colleague experience officer at American Express, puts it, change is both necessary and challenging. She offers practical strategies for helping leaders navigate change, and what to do with leaders who aren't on board. She also shares how American Express has nav…
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Harvard's Amy Edmondson on failing well
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34:01:00Feeling stuck? It might be your fear of failure. Amy Edmondson, Novartis professor of leadership and management at Harvard Business School, joins us to talk about her new book, “The Right Kind of Wrong: The Science of Failing Well”— the 2023 Business Book of the Year. Renowned for her research on psychological safety, Amy talks about failing well, …
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Camden’s Ric Campo & Keith Oden on building a culture of care
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35:14:00Ric Campo and Keith Oden, CEO and president, respectively, of Camden Property Trust share their approach to building a company culture centered around care. This philosophy has boosted employee engagement and satisfaction, and contributed to the company's business success. We explore how Camden fosters a caring environment and how they've addressed…
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Accenture’s Yolanda Friend on how to create inclusive workplaces
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23:40:00Feeling unseen and unheard at work? You're not alone. But what if your workplace felt like a place where everyone belongs and thrives? Join Yolanda Friend, inclusion & diversity lead at Accenture North America, as she shares powerful insights and actionable steps to create a more inclusive culture. From the importance of mentors and sponsors to the…
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Synchrony’s Michael Matthews on vulnerability in leadership
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23:12:00Michael Matthews, chief diversity and corporate responsibility officer at Synchrony, talks about the power of vulnerability among leaders, and how it can help build trust and create a more inclusive workplace culture. He shared how leadership is evolving at Synchrony, and what it means to be seen at work. And he opened up about how he built a stron…
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Cadence’s Tina Jones on making leaders accountable & top HR skills
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31:56:00Tina Jones, senior VP of global HR at Cadence, walks us through how and why Cadence ties the top 100 leaders’ bonuses to their ability to create and support more equitable teams. She shared what every HR pro can do today to make inclusion groups — or employee resource groups — essential to the business. You’ll also learn what traits and skills she …
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Cisco’s Kelly Jones on making hybrid work successful
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33:19:00Kelly Jones, chief people officer at Cisco, talks about how the company makes hybrid work successful for all teams -- and how you can do the same. Hear new research on the impact of return-to-office mandates, and the five questions people managers at Cisco ask in every check-in. Plus, she shared the secret to making the Fortune 100 Companies to Wor…
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Dr. BJ Fogg, founder and director of Stanford's Behavior Design Lab, and author of The New York Times bestseller, “Tiny Habits,” talks about how to change behavior in the workplace. He applies his behavior model to common workplace scenarios like listening better, making time to meet with your people, and persuade your boss to sign-off on a culture…
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Alexi Robichaux, co-founder and CEO of BetterUp, talks about the most powerful way to recognize your people, the importance of inner work, and the connection between meaningful work and giving extra on the job. You’ll hear him talk about why we should stop thinking of management as supervisors and more as catalytic converters, and the three jobs ev…
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Deloitte’s Jen Fisher on workplace burnout, mental health, and friendship
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29:34:00Jen Fisher, chief well-being officer at Deloitte, shares her burnout experience, signs she ignored, and the impact that workplace friendships and in-person connection have on our mental health, productivity, and retention. She talks about the No. 1 thing you should do before starting any well-being program, and how to help remote workers combat lon…
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Tim Richmond, EVP, Chief Human Resources Officer at AbbVie, and Michael C. Bush, CEO of Great Place To Work, talk about blind spots around culture, why listening is the No. 1 leadership behavior, and a new way of leading where leaders feel accountable for every manager down to the front-line supervisor. Plus, Tim and Michael share how they maintain…
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Vinita Clements, EVP, CHRO at Nationwide talks about the importance of belonging at work, and why it’s mistakenly overlooked as a soft skill and not a business imperative. She shares how active listening from leadership is key to the company’s communication strategy, and why having tough conversations — even without having all the answers — keeps e…
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Laura Fuentes, Hilton CHRO and EVP, talks about the importance of building a fully human experience at work — one where work fits into a good life, and not the other way around. Hear why she looks for a passion for purpose when hiring, her thoughts on what people are looking for at work today, and the power of friendships and fun. Enter the code "B…
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DHL Express is No. 1 on the World’s Best Workplaces™ list. Rick Jackson, EVP of engagement and enablement at Deutsche Post DHL Group, talks about how the massive transportation organization engages 110k workers in 200-plus countries, and the role gamification plays. He shares the three questions he asks himself every day, and what he tries to avoid…
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UKG’s Pat Wadors on why pay equity doesn’t mean equal pay
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29:04:00Pat Wadors, chief people officer at UKG, talks about misconceptions around pay equity, and why transparency and education are essential to fixing pay gaps. She shares why being an introvert and dyslexic is a superpower — and why regrets are gifts. She also tells us what nursing was like before pump rooms were available in offices. If you like what …
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Brian Doubles, Synchrony president & CEO, discusses how the pandemic transformed his leadership, eliminating college degree requirements, and what he thinks of return-to-office mandates. Hear how he decides when to work at home and when to come into the office—and how he maintains work-life balance with a busy job and family. If you like what you h…
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Multi-Grammy award winner Brittany Howard talks with Roula Amire, content director at Great Place To Work. In this episode, Howard talks about the importance of belonging, being seen in the world, why she’s thankful for having so many jobs, the power of friendships at work, and what she would tell other women who want to do what she does. Hear what…
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Tony Bond, EVP Chief Innovation & Diversity Officer speaks with Dr. Mrim Boutla about her career path in neuroplasticity and insights on global intersectionality.Por Great Place to Work
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Tony Bond, EVP & Chief Innovation Officer at Great Place to Work in conversation with Hilary Giovale, community organizer, philanthropist, and author on power and purpose.Por Great Place to Work
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Summit Series: Season 2: Chief Amazement Officer, Mike Malloy, of Rocket Mortgage shares Rocket's practices for creating a culture of care
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Mike Malloy, Chief Amazement Officer, at Rocket Mortgage, a Quicken Loans company based in Detroit, leads The Pulse (what other companies call human resources), Team Member Learning and Development, Team Member Workspace and Environment, Government Affairs, Event Management, and Audio-Visual. He has also led Rocket Companies Covid-19 response. Rock…
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Summit Series: Season 2: “When we trust each other, everything becomes possible.” An Interview with Aron Ain, CEO of UKG
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Aron Ain, CEO of UKG (Ultimate Kronos Group), in this episode shares that “trust is the magic glue” that makes personal and professional relationships work, thrive and do well. Building on 70 years of experience from two leaders in HR and workforce management solutions, UKG combines the strength and innovation of Ultimate Software and Kronos—two Fo…
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Summit Series: Season 2: Carolyn Slaski of EY in Conversations with Tina Tchen, President & CEO of TIME'S UP
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In this episode, Carolyn Slaski, EY Americas Vice Chair – Talent speaks in conversation with Tina Tchen, President & CEO of TIME’S UP on how EY as an organization shares TIME'S UP mission to create workplace cultures where everyone in the workplace can feel safe, respected and able to reach their full potential. Slaski and Tchen speak on what it ta…
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Summit Series: Season 2: Great Place to Work Interview with SVP, Chief Innovation & Diversity Officer, Tony Bond with Ellen McGirt, Senior Editor, Fortune
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In this episode Tony Bond, SVP, Chief Diversity & Innovation Officer at Great Place to Work and Ellen McGirt, Senior Editor at Fortune magazine, share how important it is to stop fearing conversations around diversity, equity and inclusion. They share ways they believe you can safely bring up DE&I without having it come back on you in a negative wa…
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Summit Series: Season 2: Great Place to Work Discussion with Marcus Erb, VP, Data Science & Innovation and Sarah Lewis-Kulin, VP, Best Workplaces List Research
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Por Great Place to Work
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Summit Series: Season 2: How to be a Profitable Company, that's also a Great Place To Work: A conversation with Jim Kavanaugh, CEO & CO-Founder of World Wide Technology
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Jim Kavanaugh is the CEO and Co-Founder of World Wide Technology (WWT), a technology solutions provider with more than $11.3 billion in annual revenue and more than 6,000 employees globally. It serves the technology needs of large public and private organizations around the globe, including many of the world's best known brands. In this interview, …
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Tim Richmond leads AbbVie’s global human resources function, focused on employee engagement and driving business performance through culture. He is a driving force behind AbbVie’s diverse talent pipeline. In this interview, Tim shares how important it is to set clear standards, clear expectations, and give people a north star. Tim delves into the f…
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In this episode we interview Robert B. Reich, Chancellor’s Professor of Public Policy at the University of California at Berkeley and Senior Fellow at the Blum Center for Developing Economies. He served as Secretary of Labor in the Clinton administration, for which Time Magazine named him one of the ten most effective cabinet secretaries of the twe…
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Valerie Jarrett is senior advisor at the Obama Foundation and former senior advisor to President Obama. She led the Obama Administration’s efforts to expand and strengthen access to the middle class, and boost American businesses and our economy. She championed the creation of equality and opportunity for all Americans, and economically and politic…
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As a no-nonsense miner’s son from Yorkshire, Ken Allen took on leadership of DHL Express as their global CEO. With operations in more countries than the United Nations, DHL Express is credited with an astounding financial turnaround after years of stagnation in loss. He was voted Germany's number one turnaround leader and is known as “The Singing C…
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One way that Workday, the maker of human capital and financial management software, continually innovates is through its employee survey process. Each week, on Feedback Fridays, the company’s more than 10,200 global Workmates receive an email with two questions about their work experience. In this episode, Greg Pryor, Workday’s People & Performance…
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Ellen McGirt, a Senior Editor at Fortune who writes the daily RaceAhead column, believes that 2019’s Black History Month was a complete disaster. An expert on Diversity & Inclusion, McGirt says that race is still a misunderstood issue and that diversity continues to be a problematic debate in American politics and business. In this episode, she sha…
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With operations in 220 countries, international courier and delivery giant DHL Express is a logistics company that has mastered the art of creating a personal touch for every employee. In this episode, host Christopher Tkaczyk chats with CEO John Pearson and global head of HR Regine Buettner about how the company has created a sense of equality for…
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Kindness, caring, and compassion are the watchwords at tech giant Cisco. Fran Katsoudas, the company’s Chief People Officer, says that in the past year, mental health has been at the forefront of its conversation about workplace culture. “It’s a dialogue that historically has been taboo at all companies,” she says. Recently, CEO Chuck Robbins sent …
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Derek Bang, the Chief Strategy and Innovation Officer at public accounting, consulting, and technology firm Crowe LLP, asks “Are you comfortable failing or do you feel comfortable challenging the status quo?” A few times a year, the company polls its workforce so that it can empower its team members to innovate with better infrastructure, tools, an…
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In this episode, Kelly Grier, EY’s US Chairman and Managing Partner and Americas Managing Partner, says that if you want to drive a powerful business, you must have a powerful talent agenda. At the leading global professional services company, more than 66 percent of its workforce is comprised of Millennials, who she says thrive on the opportunity …
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In the hospitality industry, companies often say that taking care of their employees will inevitably result in the best possible customer service for guests. In this episode, Christian Clerc, the President of Worldwide Hotel Operations for the global luxury brand Four Seasons Hotels & Resorts, explains how happier employees have resulted in better …
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Frans Johansson, founder of The Medici Group and best-selling author of “The Medici Effect,” believes that many business leaders may say innovation is more critical than ever, but they still haven’t fully delivered on it. In this episode, Johansson says the only way companies can truly realize transformation is by focusing on creating diverse teams…
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Gale King, the Chief Administrative Officer at Nationwide, has been with the insurer for more than 35 years and says the reason she has stayed is because her coworkers feel like family. Learn about Nationwide’s culture of caring and how every one of its more than 30,000 associates is made to feel that they matter and make a difference. King also di…
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Nancy Vitale, the CHRO at Genentech, explains how the company’s culture starts with its patients. A leading company in biotech and pharma, Genentech has created a winning workplace by having a clarity of mission, which is to deliver life-saving drugs to millions of people around the world. Vitale shares what has kept the company among the best work…
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Matt Schuyler, the chief human resources officer at Hilton, has spent 10 years at the global hospitality company, after having worked for three others (Capital One, PwC, and Cisco) that have all been perennial companies on Fortune’s list of the 100 Best Companies to Work For. He discusses the many changes that have taken place over the past decade …
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In the first episode of Better, host Christopher Tkaczyk chats with Michael C. Bush, the CEO of Great Place to Work. Michael dives into what creates a “For All” culture and the success a company experiences when every employee has a consistently positive work experience. Michael also shares some of the things he learned about workplace culture whil…
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